Treats Employees like Children
Recruiter (Former Employee) – Ottawa, ON – 30 May 2016
Constant micro-management. Employees were discouraged from interacting with each other. Was constantly questions what I was talking to co-workers about and told not to talk to them, even about work related matters, and to get back to my computer and make phone calls.
Employees are expected to have their butts in seats at 8:00 and not a second later, and you're in trouble if you're even a minute late, but no thanks is given for working through lunch or after hours which is sometimes expected.
Effort made beyond what is expected (and there are quotas for everything) is not recognized. Training is minimal and procedures are constantly changing. I have been told to do one thing, then told to do the opposite the next day; it is never clear what expectations are.
Management makes it pretty clear they don't care about you and that you are replaceable. The president of the company had conversations with middle management in front of employees saying they could fire people if they felt like it.
President also told (not asked, told) employees to write positive reviews of the company on indeed to boost the rating. I did (for fear of being terminated arbitrarily) and have since removed it for a more honest review.
Was promised (in my interview AND in my contract) that commissions would be paid monthly but management always had an excuse for not paying these out. Some employees waited up to 6 months for commissions. Performance bonuses were also offered and awarded but, again, never paid out.
Was also promised benefits as soon as my probation was over but had to remind management several times to complete the paperwork. Got a very strong impression that the process was deliberately being dragged out.
Was told explicitly by my director to lie to candidates and clients.
The only positive aspect of this job are the co-workers who are all very supportive but unfortunately there is a very high turnover rate.
Save yourself the grief and don't work here.