Matrix Logistics Employee Reviews

I’ve worked at matrix for 8+ years now. The first 5 years of my employment I picked/drove a walkie and had a rare opportunity once in a while to assist with loading, receiving, fresh and frozen(when it existed at dc20). I only had opportunity to move up from picking/case selector once all of the automation had come in. I will say that this company has done a tremendous job at weeding out most of the inappropriate managers/TLs and team members. There’s little drama if you stick to your function and actually work. Communication is matrix’s biggest downfall, or has been. There have been vast improvements surrounding this warehouse and communication but there are also subjects/topics that are ignored or not discussed. As a team member I’ve trained many Team leaders in my department to help them be familiarized with a general understanding of the department and it’s unfortunate to say but not one of them has taken pride in managing/delegating work in a fair and consistent manner. You will be forgotten about if you do not make yourself known. If you’re a work horse and have good work ethic you can go far if you voice your skill set and desire though. There was a huge influx of FATL, TL, operations manager positions when the automation came in. However, Advancement within the company is probably going to be slowing down and you’ll likely be in your role as a team member for a long time.Training is incredibly fair in my opinion and this company has taken steps in the right direction to make sure that suitable people(trainers) are actually training new hires. There’s in class/practical -

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Team work and fun people.

Case Selector (Current Employee) - Moncton, NB - 6 November 2023

What is the best part of working at the company?HR understands our needs and makes a true effort to accommodate our schedule What is the most stressful part about working at the company?The fast pace of a logistics company and gen the expected rate per hour.What is the work environment and culture like at the company?Inclusive and respectful. I particularly love working there!What is a typical day like for you at the company?Pick medicine and fill up tots that go to Shoppers all across the maritime provinces.

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Insights into Matrix Logistics

Based on 59 survey responses

What people like

Inclusive work environment
Time and location flexibility
Fair pay for job

Areas for improvement

Trust in colleagues
Support from manager

Work hard play hard

Order Picker (Former Employee) - Mississauga, ON - 28 September 2023

Good money for hard work! The managers are really supportive. You will get trained in a lot many equipments but the work is really exhausting. Productivity really matters there!

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learning, challenging, incentive( more work and more pay), exploring of different field.

Picking & Packing (Former Employee) - Mississauga, ON - 10 July 2023

i enjoyed working in warehouse 10, and 30. we had a healthy and matured competition and progress. lot of scope there to learn. team leaders always very helpful and appreciating.

Pros

occasionally free lunch, birthday gift.

Cons

8 hours with overtime(if available), can do overtime in other house too, like 10

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Terrible place to work

Case Picker (Former Employee) - Brampton, ON - 10 July 2023

They are all about numbers and treat employees like absolute garbage . Can't speak up when you feel things are being done wrong very retaliatory the TL's are would not recommend this place if you are not desperate for a job

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Room for Growth

Reach Truck Operator (Former Employee) - Calgary, AB - 9 July 2023

I began as an order picker and worked my way up to operator over a few years. For an entry level position the pay and benefits are great. Lots of room for advancement.

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Good job

Case Selector (Current Employee) - Moncton, NB - 27 May 2023

Good job that pays well with lots of benefits. There are opportunities to develop inside the company and you see day going by fast working there. Would recommend.

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Corporate takeover on the way

Case selector (Current Employee) - Cornwall, ON - 11 April 2023

Stressful and mismanaged. They care more about employees logging into a labour management program than they do about safety and job performance. Overhiring on purpose to VTO certain shifts daily.

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nightmare workplace

case selector (Current Employee) - Cornwall, ON - 3 March 2023

The team leads push far more than the employees can handle. They preach safety is always first but they ask for more. Very stressful, no respect. If you happen to make a mistake they punish you for it but cutting your hours or send you home with no pay. This company is all about the people in office and that's about it. Please look else where for work. DON'T WORK HERE. Also they keep you one until your 3 months is up and them make something up to let you go...

Pros

none

Cons

Management only cares for Management...

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Good workers/management alright pay, lack of training

Forklift Operator (Former Employee) - Cornwall, ON - 28 February 2023

Logistics industry is gonna be all electronic/ai in the next few decades there isn’t definite job security. The training was lacklustre and I would hate to be a beginner in warehouse work here because I had to learn a lot by myself and use info from prior workplaces.

Pros

Friendly, Clean facility

Cons

Long hours, lack of training

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Jobs at Matrix Logistics

Operations Supervisor

Calgary, AB

4 days ago

General Manager I - Distribution

Cornwall, ON

4 days ago

Operations Supervisor

Good place work

Selector (Current Employee) - Mississauga, ON - 2 February 2023

I would recommend Introverts and people with disciple towards work minding their own business must join. lots of overtime and best place to mind your own business. great job security

Pros

free lunch, free goodies, and many social activities

Cons

Productivity is must, and strict with rules and regulation

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Not worth it

Order Picker (Former Employee) - Toronto, ON - 23 January 2023

I was working at this job for a couple months and let me tell you it was probably one of the worst jobs I’ve been at. The management here are horrible and don’t know what they’re doing half the time, they will use and abuse you until they find a replacement. Strict rules and stressful environment with lack of pay and management gets mad easily about anything you’re constantly on edge.

Pros

None

Cons

Stressful environment, poor management

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Productive

Order Selector (Current Employee) - Calgary, AB - 9 January 2023

Working environment is good...team leader and supervisor are approachable ans easy to talk with. Co-workers are always smiling eventhough they had a very long and tough day.

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People are fun

Loader (Current Employee) - Mississauga, ON - 21 December 2022

25 years of service in the warehouse and the pay and benefits are amazing compared to other jobs at the same standard, if you want a higher pay for warehouse work then I strongly recommend sending your resume

Pros

High pay, friendly team members, many incentives such as gift cards, gifts golfing and so on

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Awesome place to go to everyday.

Packer (Current Employee) - Cornwall, ON - 3 December 2022

I've been working for 42 years. I finally have a job that I like to go to.They are very supportive and truly care about their employees.I feel blessed.

Pros

8 hour shifts. Paid lunch and break.

Cons

The only thing I can think of is that I didn't find the job sooner.

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Productive fun and workplace positive envirent

Case selector (Current Employee) - Brampton, ON - 4 November 2022

Supervisor guides us properly. They concerned regarding the employees safety.they provides everything to employees whether it related to work or employees.

Pros

Free lunches, free pass for family kids

Cons

Long hours

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Enjoyed working,the hours of work seemed to go by

Lumper (Former Employee) - Cornwall, ON - 30 September 2022

Enjoyed working as a Lumper.meet some cool people.A lot of good advice from them . I liked the position that I was doing.No problems,being on time. I was always 20 minutes early.that gave me time to get ready for my shift

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Great place to work

Assembler (Current Employee) - Cornwall, ON - 4 September 2022

Great place to work. Great environment, great leadership, great training, and they ensure you know your job and can perform it safely before sending you on your own

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Stressful and frustrating workplace

Case Selector (Current Employee) - Toronto, ON - 6 August 2022

Treating people like animals. Pushing workers for percentage, no training about working safety. Heavy lifting the more you give the more you become unappreciated and the more they used and abused you. And whenever management can’t get to used you they replace you.

Pros

Lunch on site

Cons

Can’t trust anyone/ management

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Great place

Dock Assistant (Former Employee) - Cornwall, ON - 19 July 2022

Although I am through prodigy recruiting,, and work is temporary with them, it's still a nice place to work. I always look forward to going back when prodigy messages me asking me if I am available. Definitely enjoy the afternoon shift more .

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Competitive but family friendly work place.

Reach Truck Operator (Former Employee) - Mississauga, ON - 17 July 2022

As a new employee it was very difficult to adapt to the work environment and conditions, the management was very strict and a bit push based especially in warehousing 10 ( order picking) but is the department you must begin with as a new employee . Things started getting better as I moved to a new department ( receiving department) I actually enjoyed my stay with my new supervisor.

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