During a meeting, other stores within the mall were used as examples as they were high volume stores (I believe the WOW I was at was b grade or c I don't know) to bring up numbers or find ways to get those customers and not let them "eat our dinner". Soon after that would be contradicted with stories about these other stores doing fraud sales constantly and illegitimately. So basically to increase sales, do fraud?
I've never felt closer to a high school bully dynamic since, well, high school.
Certain employees were condemned by groups of employees which left them isolated knowingly or not a favorite of management.
I was once finishing a sale and my manager thought it would be funny or connective with another employee to shadow me, and tell him quietly "watch, he's not going to do [insert thing you do when closing sale]" Which I guess is a pretty good way to teach one employee in a mediocre way while taking another one down a peg for no reason, other than their own amusement.
I was there for 3 months (before leaving due to the toxic and unprofessional work environment) and I met with the district trainer (or something) and was told he comes up every so often to see how well each sales associate is doing with hitting their targets, But I recall the one time being an entire conversation about fantasy football or basketball or whatever. Which is cool and keeps a comfortable dynamic between the employees that are meant to be running ship, I guess. I was never taken aside to discuss any sales techniques or anything of the nature.
I won't say it was managed badly,more... just poorly.
Otherwise when I was alone, doing a sale, on lunch etc. It wasn't all that bad. Or when working with certain employees, that could be a good time as well.
The only person who I encountered that seemed to actually care about the longevity of the location I worked at was the district manager, and apparently he would watch the cameras to make sure you were working. As if fear mongering your employees would have people walk up to get a new phone on a plan.
They don't sell phones outright which you will get asked a lot. You're only signing people up to 2 year terms or PAYG or no term contracts. But don't expect to get far on chatr and freedom sim sales. It doesn't work that way.less
working in match marketing as a merchandiser has been an amazing opportunity, I have had the opportunity to work with great and amazing people. match marketing offers great flexible hours and I really like that.