Sales Specialist/ Manager-On-Duty (Former Employee) – Mississauga, ON – 10 February 2019
This company's brand is continuously diminished by the lack of customer service ability provided through the poor training methods received. New Sales reps are given minimal floor experience and are transitioned out of the company under 2 months of joining.
A lack of professional leadership and guidance along with unethical sales practices has led to WOW! Mobile's terrible brand name as well. Managers are forced to reprimand their sales reps unless they corner employees into purchasing hiked up rate plans.
2/10 company, would not recommend for part-time, full-time, or career advancement opportunities
Store Manager (Former Employee) – Canada – 7 November 2017
Match has multiple businesses through the company. When looking to see if this is the right company for you, please keep that in mind. The Mobile side (WOW! Mobile Boutique) is a great place to work. Great work environment, fantastic communication with head office employees, good commission structure, benefits for FT employees, lots of focus on training and Promotions knowledge. We have offers that other companies do not receive on their devices as well. Our focus is the whole Customer Experience, offering a non biased service, which I love about the company. I see a lot of negative reviews on here, however they are not towards the company that Match is a parent company to; WOW! Mobile.
Project Coordinator for Alberta and BC (Former Employee) – Winnipeg, MB – 18 September 2018
the job at Match was great a first and was a lot of fun then as management changed so did the expectations and moral. the job was still fun but a different direction and reduction of hours and no Job security forced staff away.
Product Demonstrator (Nespresso coffee machines) (Current Employee) – Mississauga, ON – 3 February 2019
Wonderful team all around. Everyone is extremely friendly, understanding, and supportive. The hours are flexible and there is plenty of room for growth. While working the sales floor, it may be a little boring and dull if the location you have been assigned isn't busy. Overall though, I have learned so much with the help of Match Marketing and I highly recommend them.
LG brand promoter (Former Employee) – London, ON – 6 November 2018
thought i was about to be apart of a honest forth coming company turns out i wasn't very shady two faced stuff. Single mother of three left high and dry with no job with one warning no explanation or clarification of any sort. And i'm painted as the bad employee when i was even written up once. Sad world we live in when adult cant even act or deal with other accordingly.
Semi-casual workplace, flexible hours, not much garuntee for hours
Independent Contractor - merchandising (Current Employee) – Toronto, ON – 3 October 2017
This position is great for flexible hours and relaxed wardrobe. The work is pretty straight forward but gets repetitive pretty quickly. There are things that will go wrong when working on a wall but can usually be handled day of. Not too much hands on training, either you get it or you don't. Pay is decent but raises are hard to come by.
Flexible hours, casual attire, straight forward duties, working alone
No garuntee of hours, not too much infield direction. Working alone
Brand Ambassador (Former Employee) – Calgary, AB – 23 April 2018
Always late with pay. Pay is poor compared to other brand ambassador jobs to begin with. Turnover rate high, management info operative, do not care for their employees, and forever changing too. Never knew what the commission was supposed to be, as they changed it 3x in the 6 months I worked there. They make you pay for your own milk to be "reimbursed" for it later. Which was often forgotten on the paycheck. Nothing short of a ridiculous company. I will never work for match again after working this gig.
Marchandiseur (Current Employee) – Montréal, QC – 16 June 2018
Par ou commencer! La compagnie la plus desorganisé que j'ai vue. Aucune formation , communication entre employé et dirigeant presque inexistant. Horaire désorganisé. Il change votre horaire le matin même sans avertissement et pas de garantie d'heures. Beaucoup de route a faire et le kilometrage le plus ridicule que j'ai vu. Travaille assez endormant et toujours la même chose . difficile d'être motiver pour aller travailler. Assez exigeant et dirigeant toujours mecontent. Emploi a prendre si vous être VRAIMENT mal pris.
Assurance trop dispendieuse, dirigeant trop exigeant, travail monotone
Sales associate (Former Employee) – London, ON – 14 February 2019
During a meeting, other stores within the mall were used as examples as they were high volume stores (I believe the WOW I was at was b grade or c I don't know) to bring up numbers or find ways to get those customers and not let them "eat our dinner". Soon after that would be contradicted with stories about these other stores doing fraud sales constantly and illegitimately. So basically to increase sales, do fraud?
I've never felt closer to a high school bully dynamic since, well, high school.
Certain employees were condemned by groups of employees which left them isolated knowingly or not a favorite of management.
I was once finishing a sale and my manager thought it would be funny or connective with another employee to shadow me, and tell him quietly "watch, he's not going to do [insert thing you do when closing sale]" Which I guess is a pretty good way to teach one employee in a mediocre way while taking another one down a peg for no reason, other than their own amusement.
I was there for 3 months (before leaving due to the toxic and unprofessional work environment) and I met with the district trainer (or something) and was told he comes up every so often to see how well each sales associate is doing with hitting their targets, But I recall the one time being an entire conversation about fantasy football or basketball or whatever. Which is cool and keeps a comfortable dynamic between the employees that are meant to be running ship, I guess. I was never taken aside to discuss any sales techniques or anything of the nature.
I won't say it was managed badly,more... just poorly.
Otherwise when I was alone, doing a sale, on lunch etc. It wasn't all that bad. Or when working with certain employees, that could be a good time as well.
The only person who I encountered that seemed to actually care about the longevity of the location I worked at was the district manager, and apparently he would watch the cameras to make sure you were working. As if fear mongering your employees would have people walk up to get a new phone on a plan.
They don't sell phones outright which you will get asked a lot. You're only signing people up to 2 year terms or PAYG or no term contracts. But don't expect to get far on chatr and freedom sim sales. It doesn't work that way.less
BRAND AMBASSADOR (Former Employee) – Vancouver, BC – 28 May 2018
worked at match marketing as a brand ambassador, the pay is good and so is the organization of the promotions. Only downside is that there is not much promos happening during certain times of the year.
Treated like and Independant Contractor when in fact your an employee
Merchandiser (Former Employee) – Toronto, ON – 14 October 2016
Match is good if you have nowhere else to go and are desperate for a little money but do not make a career out of this place. Management treat you like your an idiot consistently speak down to you and can make your life miserable.
Drive all over the place with little compensation Call you an IC when your not. Employees are okay some like everywhere else will stab you in the back the moment your back is turned.
This company confused me to no end. They couldn't get their hours straight, no one was ever available for questions, training was only several hours. The atmosphere and salary while working were great, but finding myself spending more time trying to get in contact with my boss than working I had to let this company go. It felt as if there was no room for advancement.