Mastercard Employee Reviews

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5.0
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Payant si tu as de la motivation
Représentant sur la route (Former Employee) –  Montréal, QC19 February 2019
Un emploi super payant, mais dès que tu perds la motivation pour la vente ceci n'est plus fait pour toi
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3.0
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Stepping stone for beginers..
Joint Recovery Process Specialist (Former Employee) –  Etobicoke, ON29 September 2018
This is a good place for entry level customer service positions. It has a lot of learning potential - both dealing with external customers and internal superiors/co-workers and management.

Downside of working here is - noisy environment and very compact seating arrangement. You always feel like being suffocated.
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4.0
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best work environment
fraud analyst/ customer service specialist (Current Employee) –  Ottawa, ON24 July 2018
it’s wasn’t just a work place for me
i learned a lot with the management team , worked with great tools , exposed with multiple customers . i had to adapt to their mood while keeping my a positive attitude to resolve their queries ! wonderfull experiences , amazing training class ..... reason for leaving : relocation
Pros
free lunches
Cons
10Hours
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4.0
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Productive
Clerk (Former Employee) –  Toronto, ON8 April 2018
Call Center for MasterCard Card Holders and Business Accounts.
Daily responsibilities changed based on needs of Card Holder and/or Business Accounts. Positive learning experience
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2.0
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High Stress
President Choice Financial (Former Employee) –  Toronto, ON7 March 2018
extremely high sales targets and management which did not provide effective coaching. In this role, everything is learned from trial and error. However, the compensation is at par with work put in.
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5.0
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Fun
CUSTOMER SERVICE AGENT (Former Employee) –  Mississauga, ON5 January 2018
Great place to work. Fun environment where senior management helps employees develop thru mentoring. Productive and customer orientated. Gteat room for advancement.
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5.0
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supportive team environment
Call Centre Agent (Former Employee) –  BMO Contact Centre, Mississauga7 September 2017
BMO contact centre supporting Mastercard was an excellent work experience. Team Leaders were supportive and informative in a fast paced environment. Negatively were the high if not unreasonable expectations of some consumers.
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4.0
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Great company to experience
Customer Service Specialist (Current Employee) –  Toronto, ON12 August 2017
Working with BMO, is a match made in heaven for work life balance. Great workplace culture and immense room for growth. Great individuals to work with.
Pros
Flex shifts
Cons
Long commute from Toronto GTA
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5.0
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no
Sales Visa (Former Employee) –  ottawa ontario17 July 2017
not quiet the best job at the time but an ok job to begun working in Canada at the moment I was good on sales and meeting new peoples everyday and proposing them the service of Master Card
Pros
no
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5.0
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Fun place to work, comradary
Call Centre Agent (Former Employee) –  Winnipeg, MB28 June 2017
During down times we got to know our fellow employees. The staff were fair and helpful. Great lunch room. No place to park though, otherwise a clean healthy environment
Pros
Bonus
Cons
Job ended after 6 months
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3.0
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nice place to work
Inbound Customer Service Representative (Former Employee) –  meadowvale ontario16 January 2017
I enjoyed working there, the call center environment was a fun challenging experience. Kitchens on each floor, great Security and Facilities staff in a bright and clean building.
Pros
Brand new building, greatt benefits, mostly nice people
Cons
Far from home
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5.0
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Excellent Company
Oracle DBA (Former Employee) –  St Louis, MO11 January 2017
This is the best company to work with. It has all sorts of learning and growth in addition to friendly atomospher.

Highly recommend.
Pros
Easy work
Cons
Nothing
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4.0
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Private
Customer Service Representative (Former Employee) –  Ottawa, ON14 December 2016
Good place to start off but when they moved to the other side of town I decided that the commute would be too long for me... Nice friendly work force but like any time dealing with the public, you got some hectic phone calls.
Pros
The People
Cons
The People
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4.0
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Nice place to work for
Analyst, Customer Insight (Former Employee) –  Toronto, ON17 November 2016
Constantly look for ideas to grow the business. Good employee perks and management listens to employee ideas. However, some days can have long hours.
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5.0
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very diverse workig place (many nationalities, many cultures and languages)
Relationship Manager, Global Initiatives, (Former Employee) –  Brussels, ON2 April 2016
Very diverse working place. I also had the privilege to work for new business lines: such as the Government and Public Sector and Global Merchants, expanding new categories for additional card payment projects.
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4.0
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Great company and people
Director of Finance, Canada Finance, NAM (Current Employee) –  Toronto, ON23 March 2016
Intelligent, hard working staff - result driven. Fast paced environment. Exciting industry. You will be involved in challenging projects. "A multi-cultural work environment that values ideas, rewards initiative, and encourages involvement not only in the workplace but also in community and global causes."
Pros
People, benefits
Cons
Fast paced environment takes a toll on work life balance
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3.0
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Good salary, fun co-workers fast pace and target oriented
Sales Team Manager (Former Employee) –  Vancouver, BC11 February 2016
a good communication with the customers/clients before sales
businees with a couple of multi-billion financial institutions
flexible schedule
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5.0
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Call center experience
Agente (Current Employee) –  montreal5 July 2015
Working in a call center was not what i expected but i honestly can say that i did enjoy it. During a day work you typically can reveice up to 60 calls on a busy day which can be overwhelming at first. However once you learn the way of the land its a piece of cake. Anyone with a good customer service can do a good job. However you do have sale targets which can be stessful at time. If you are lagging behind in the sale managment do support you and give you various tools to help you reach your goal.
Pros
excellent management and support benefits are also pretty good.
Cons
can be stressfu
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4.0
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Changes in the company have been to the detriment of the environment
Card Service Agent (Former Employee) –  Calgary, AB14 April 2015
Team morale has declined noticeably within the past couple of years. It is no longer a fun place to work. The customer contact is great, but that is no longer the priority.
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4.0
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Good place to work
Operations and Technology Manager (Former Employee) –  Toronto, ON30 March 2015
Great people to work with, unbelievable amount of talent to surround yourself with, however, it was fairly compartmentalized in certain areas, so advancement within some verticals was difficult.
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Overall rating

4.1
Based on 499 reviews
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4.0Work/Life Balance
4.1Salary/Benefits
3.6Job Security/Advancement
3.6Management
3.9Culture