Mastercard
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Mastercard Employee Reviews

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Location
Canada31 reviews
Found 31 reviews matching the search
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5.0
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Excellent work environment
Would recommend and would work for the company in the future. NBC is an excellent company with pro-active programs to help employees grow. Wonderful experience.
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5.0
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Good Company
Excellent culture, loved working here on Data Analytics project , Managed a lot of people.
hardest part of the Job was managing people in 6 counteries
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4.0
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great place
great place to intern you learn a ton about products and sales that you feel like you can learn anything after working here i highly recommend to work here
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5.0
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Nice place
⦁ Scheduled meetings and JAD sessions with managers and end-users in order to understand client's needs and expectations as it relates to the overall goals and objectives of the project.
⦁ Demonstrated regular presentations and communications (verbal and written) with executive leadership and senior management.

⦁ Acted as liaison between business units and IT development teams in design phase

⦁ Translated business requirements into functional requirements for Technology team to design

⦁ Worked in IT systems analysis, business area analysis, business process reengineering, and associated method and processes.
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2.0
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Repetitive but consistent
Very consistent place to work paycheque wise, however I am not sure if the mental stress is worth it since the company is only paying minimum wage for banking services and it does not suffice the mental distress a customer can put one through.
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5.0
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Payant si tu as de la motivation
Un emploi super payant, mais dès que tu perds la motivation pour la vente ceci n'est plus fait pour toi
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5.0
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Was a 24/7 operation
Helped clients with their MasterCard bills. Everyone worked all shifts. They ended up laying everyone off as this centre was not very busy. They didn’t provide free lunches at any time and it was a very quiet wirk place
Pros
They left you alone to do your work unless you needed help. They gave very extensive training
Cons
There was no room for advancement
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3.0
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Stepping stone for beginers..
This is a good place for entry level customer service positions. It has a lot of learning potential - both dealing with external customers and internal superiors/co-workers and management.

Downside of working here is - noisy environment and very compact seating arrangement. You always feel like being suffocated.
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4.0
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best work environment
it’s wasn’t just a work place for me
i learned a lot with the management team , worked with great tools , exposed with multiple customers . i had to adapt to their mood while keeping my a positive attitude to resolve their queries ! wonderfull experiences , amazing training class ..... reason for leaving : relocation
Pros
free lunches
Cons
10Hours
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4.0
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Productive
Call Center for MasterCard Card Holders and Business Accounts.
Daily responsibilities changed based on needs of Card Holder and/or Business Accounts. Positive learning experience
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2.0
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High Stress
extremely high sales targets and management which did not provide effective coaching. In this role, everything is learned from trial and error. However, the compensation is at par with work put in.
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5.0
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Fun
Great place to work. Fun environment where senior management helps employees develop thru mentoring. Productive and customer orientated. Gteat room for advancement.
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5.0
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supportive team environment
BMO contact centre supporting Mastercard was an excellent work experience. Team Leaders were supportive and informative in a fast paced environment. Negatively were the high if not unreasonable expectations of some consumers.
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4.0
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Great company to experience
Working with BMO, is a match made in heaven for work life balance. Great workplace culture and immense room for growth. Great individuals to work with.
Pros
Flex shifts
Cons
Long commute from Toronto GTA
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5.0
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no
not quiet the best job at the time but an ok job to begun working in Canada at the moment I was good on sales and meeting new peoples everyday and proposing them the service of Master Card
Pros
no
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5.0
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Fun place to work, comradary
During down times we got to know our fellow employees. The staff were fair and helpful. Great lunch room. No place to park though, otherwise a clean healthy environment
Pros
Bonus
Cons
Job ended after 6 months
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3.0
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nice place to work
I enjoyed working there, the call center environment was a fun challenging experience. Kitchens on each floor, great Security and Facilities staff in a bright and clean building.
Pros
Brand new building, greatt benefits, mostly nice people
Cons
Far from home
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5.0
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Excellent Company
This is the best company to work with. It has all sorts of learning and growth in addition to friendly atomospher.

Highly recommend.
Pros
Easy work
Cons
Nothing
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4.0
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Private
Good place to start off but when they moved to the other side of town I decided that the commute would be too long for me... Nice friendly work force but like any time dealing with the public, you got some hectic phone calls.
Pros
The People
Cons
The People
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4.0
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Nice place to work for
Constantly look for ideas to grow the business. Good employee perks and management listens to employee ideas. However, some days can have long hours.
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5.0
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very diverse workig place (many nationalities, many cultures and languages)
Very diverse working place. I also had the privilege to work for new business lines: such as the Government and Public Sector and Global Merchants, expanding new categories for additional card payment projects.
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