Marble Slab Creamery Employee Reviews

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5.0
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Food supervisor
Food service Supervisor (Current Employee) –  Calgary, AB10 July 2019
It was a great opportunity to work in retaile ice cream shop as a food supervisor. I was making icecream and other task
Serve Costumer and checking food quality etc
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3.0
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Fast paced
Slab worker (Former Employee) –  Burlington, ON3 July 2019
When I started working there, new management and ownership had just taken over. The store was mainly run by other teens and two full-time adults. I received two short training shifts before I was given the store key and told to single-handedly work and close the store on busy nights. I was once not given a shift for 2 weeks because of a small mistake that could've been easily avoided if I had been trained for more than 4 hours.
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5.0
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Good atmosphere and fun job
Ice Cream Server (Former Employee) –  Calgary, AB1 July 2019
Each day I would serve customers ice cream, make other treats and help clean. The hardest part of the job was dealing with tough customers, but the most enjoyable was the free ice cream.
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4.0
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Excellent Learning Experience
Shift Manager (Former Employee) –  Milton, ON13 June 2019
Worked as a shift manager. Really great for a part-time job, flexible hours that they accommodate you with while you are a student. Really friendly environment to work in.
Pros
free ice cream option after every shift
Cons
delayed paying us
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3.0
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Non professional environment
Employee (Former Employee) –  Sherwood Park, AB21 May 2019
Management wasn’t that good, were also rude. Very nice employees. Winter it’s very slow and also no hours during the winter. Had a hard time with school and trying to do this job at the time.
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3.0
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An okay experience
Server (Former Employee) –  Richmond, BC13 May 2019
Co-workers were okay at times, was able to enjoy the long hours while making ice cream. Worked during the winter, mostly only one person working at a time. Majority of the time the store was out of ingredients. Got free ice cream.
Pros
Free ice cream
Cons
Poor management
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5.0
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Easy going place
Manager (Former Employee) –  Richmond, BC30 April 2019
You just make ice cream and serve it to people. Cleanliness is a big part of the job of course when working with food products. Customers are very specific about their orders and you always have to make sure they are happy
Pros
Free ice cream
Cons
Working alone
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3.0
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ok job
scooper (Current Employee) –  Edmonton, AB25 April 2019
ok job to work at if you are in high school, raises are not regularly given, workers are expected to do more than they get paid for.
hours are not always flexible
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2.0
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it was okay
scooper (Former Employee) –  Edmonton, AB23 April 2019
the people that you work with will be great, but management will be subpar. very laid-back, even fun, when managers aren't on duty. when managers are on duty, and it was winter, cleaning for 5 hours straight. you had to request days off a month in advance, and sometimes, the manager wouldn't even give it to you.
Pros
co-workers
Cons
management
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2.0
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not as expected
Ice Cream Server (Current Employee) –  Toronto, ON4 March 2019
a typical day at work includes standing and waiting for customers to arrive for sales, at times ice cream production is being done but our manager who is also the owner does not show all the employees to do certain tasks, he shows one person and just expects us to learn ourselves with no guidence. more hours are given to favourite employees. not a fun place to work
Pros
20% discount
Cons
no safety, bad managment, no hours
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4.0
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Excellent Learning Experience
SALESMAN (Former Employee) –  Ottawa, ON25 February 2019
Was a great learning experience for a first job. Taught me time managment, great communication skills, team building and other essential workplace skills.
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3.0
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Good place for first workplace
Windermere-Server (Former Employee) –  Edmonton, AB4 February 2019
The environment is fun and is a perfect place for students who are trying to get a first job. The owner of the store was kind of strict but the overall experience was fine.
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4.0
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Fun, easy, relaxed
Shift Manager (Current Employee) –  Grande Prairie, AB3 January 2019
Very laidback seasonal work. It is very, very slow in the fall and winter, and it borders on boring and dull, but during the summer it is very chaotic and fast paced. There are a lot of young employees, most on average are about 16, with the management being in their early twenties. Very easy job but management lacks structure, there are no benefits, the pay is middle of the road. Very easy to advance up the ladder if you’re even slightly good, but that only comes with slight pay increases and a lot more responsibility.
Pros
Free ice cream every day, easy work, short shifts
Cons
No benefits, picky upper management
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3.0
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mehh
Cashier/ Server (Former Employee) –  Toronto, ON10 December 2018
A fun place to work but that was because of the team. Wasn't into working till 2am to serve ice cream but that was a specific location.
Management was subpar to say the least.
Pros
team members
Cons
open till 2am. open till 3am on holidays for a store that staffed mostly teenagers
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5.0
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Productive and fun environment to work in
Sales Associate / Server (Former Employee) –  Oshawa, ON7 December 2018
Scooping Ice Cream was always fun and also learning how to do production. Lot of moving boxes and fast pace environment during the busy times. Manager and staff were really nice and accommodated employees with their times.
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1.0
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Poor management and not enjoyable work place
Sales Associate (Former Employee) –  Calgary, AB17 November 2018
The manager is not friendly at all and the work hours are unacceptable, not to mention you're completely alone all day so no breaks are given. The pay cheques are not given on time and schedules are extremely last minute.
Pros
None
Cons
Too many
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4.0
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Productive and fun workplace
Ice Cream Server (Former Employee) –  Toronto, ON27 September 2018
Working at Marble Slab was an overall exciting and fast-paced. During the summer months especially it was always packed with people which was intense but fun!
Pros
Not to much pressure from manager
Cons
Short breaks, low salary
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3.0
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overall great people and decent work enviroment
Ice Cream Server (Current Employee) –  Vernon, BC29 August 2018
At marble slab a typical day of work includes making and preparing ice cream, making and dipping cones, cleaning and closing the shop. There are usually 2 people working on closing shifts but sometimes not, the people there are very welcoming and easy to get along with.
Pros
lots of hours, nice people, learning how to give a amazing customer experience.
Cons
difficulty with management, given very few shifts, given lots of things to do with not enough time to do them
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1.0
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Horrible owners made for a bad time
Server/Cashier (Former Employee) –  Markham, ON10 August 2018
The store was in disarray more often than not. I remember we had multiple malfunctioning sweet cream ice cream machines in the back that would spew ice cream onto the floor. Working there and also being a customer there beforehand I noticed the owners particular brand of training. She would loom over whoever is working the cash register and interrupt if ever there were a hold up. Never gave people an opportunity to learn and instead favored reaming people out
Pros
50% off for yourself only
Cons
Management
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2.0
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Ice cream
General Assistant Manager (Former Employee) –  London, ON25 June 2018
This is chain brand store. So, expect local owners to treat you how they want based on the model they’re handed from the corporate head office. You’d be surprised at how offended a person can be when they see that you’ve given them one less strawberry slice mixed in with their ice cream.
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Overall rating

3.7
Based on 308 reviews
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3.6Work/Life Balance
2.7Salary/Benefits
3.0Job Security/Advancement
3.3Management
3.6Culture