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Manulife Employee Reviews

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3.9Work-life balance

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Excellent company to work for

Featured review

Manulife selected this as a representative review
Very friendly management and just about anyone you meet. Employees are generally happy as the company really strives to support it's employees. Great health benefits of course. Company really supports employee goals for advancement and will help create opportunities including training. Management also believe in work life balance and are very supportive.


The only con I could think of is the number of meeting I had to attend due to my role.
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Great working environment, Comprehensive Benefits

Great company, from working environment, from Executive to Technology leaders - Very supportive and employee centric policies and benefits. Lot of opportunities internally. Generous variable pay, leave credits and retirement plans.
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Insights into Manulife

Based on 174 survey responses
What people like
  • Inclusive work environment
  • Supportive environment
  • Time and location flexibility
Areas for improvement
  • Sense of belonging
  • Energizing work tasks
  • Overall satisfaction

productive environment, with management open to listening

What is the best part of working at the company?Management were open to new ideas and will listen to the ideas put forward by staffWhat is the most stressful part about working at the company?as with all companies, promotions rely on waiting for a position to become availableWhat is the work environment and culture like at the company?good; I worked from home even before the global pandemicWhat is a typical day like for you at the company?programming, team scrums and meeting with internal clients for solution reviews
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they steal from the poor to make themselves rich

What is the best part of working at the company?working in a closet for part-time pay what is normally full time workWhat is the most stressful part about working at the company?doing all the work in half a day when it normally takes 8 hoursWhat is the work environment and culture like at the company?you work in a closet, no windows, no breaksWhat is a typical day like for you at the company?do as much as you can in as little time as possible
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If you don't mind being treated like a robot by the coropration, this job might be for you.

Team leaders are very good, middle and upper management don't care about you. This is a big corporation that treats you like a number, squeezing more and more out of their employees and using inhumane metrics to maximize profits, downloading the stress on their lowest income earners.The benefits are good, pay is fair and ironically attention to mental health is also good.


Benefits, fair pay, fair# of vacation and sick days


Weekends, evenings, very rigid schedules, little flexibility, no work culture or community
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Collaborative and Progressive

I loved the team I worked with. Senior leadership was very approachable and always ready to talk one-on-one. Could ask questions but things started to change with new leadership and policies.
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Management is great

All management seemed very nice to communicate with on a daily basis. High work load and a lot of tasks to complete in a day. The fully remote work is nice.
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Poor Work Ethics

If you are interested in working for a soulless organization that treats you like nothing but an employee number and everything depends on the whims and fancies of your immediate manager, then Manulife is the place for you. The company boasts of many values on their website especially one called "Share your Humanity" which is probably the biggest joke. There is no humanity within a country mile at this company. No scope for growth. Frequent changes in management structure and absolutely no clarity in what is expected of you in your job role. Projects are constantly delayed and for the most part you are just let out to sea to drift along and if a tidal wave hits you that’s your problemAdvice to ManagementTreat your employees better and provide everyone with access to Senior Management so that they don't only hear what your biased manager has to say.


Decent Work Life Balance


Biased Managers and completely tone deaf senior management
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Just ok. But I would not recommend the place.

They place was ok to work for. Company is huge and so are the layoffs with HUNDREDS being dismissed or offered severance packages. This happened at least twice in my short time working there.


Clean place to work at.


Work spaces remind me of a call center. Tiny desks in rows.
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Productive and fun

Productive and fun team. People are very supportive and welcoming. A great working and learning experience overall. Great manager, great team, and great place.
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If you want a job that doesn't make you wish you had another don't work here.

What is the best part of working at the company?The customers. Management is hard on employees to pump out more work. Cases employees to argue and compete. Having satisfied customers was the best part. What is the most stressful part about working at the company?Management. The way employees are treated is not ok. What is the work environment and culture like at the company?Not bad. Most employees keep it fun. The job specifics are rewarding when customers are satisfied. What is a typical day like for you at the company?Busy. Too much to do, pressure to do it.
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Love working for Manulife

Manulife provided great opportunities and work-life balance. I’ve worked at manulife for many years now and I am not looking to leave anytime soon as the values and employees importance counts.
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un rapport manager employé excellent mon expérience chez manuvie m'amène a prendre du recul sur une multitude de choix au niveau personnelle et professionnelle.Je recommande vivement cet employeur
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good managers

stressful at times, the workloads as always are hight but work life balance is possible . good benefits and working from home is possible. coworkers are generally nice.
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Great Place for Learning

Large corporation, good for building career profile. A lot of learning opportunities and exposure to other countries. Not much work life balance, could be stressful at times.
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Decent place to work, poor senior management

Loved the people I worked with. Exposed to interesting technologies.Like all insurance companies, senior management only cares about money and make decisions that do not benefit their employees.
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Great work- life balance with several opportunities to grow

The work place is very positive and organized. The team Lead and team memebers are very cooperative. It was a pleasure working for such a skillful team.
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Generally a good place to be.

What is the best part of working at the company?Never felt like a number. Felt valued appreciatedWhat is the most stressful part about working at the company?Situational bad hirings of upper mgmt. They never last but they de moviate/devalue long term employees What is the work environment and culture like at the company?The value own it, work as one, sharing your humanity, obsessing about our customers, working togetherWhat is a typical day like for you at the company?Variety of tasks, listening to employees, helping customers, helping the team develop.
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Busy Workplace

Great inclusive & diverse company. As a CSR you are on the phones all day. The only thing I don't like is asking to use the washroom as an unscheduled break. It goes against you in the end.
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great learning opportunities

good company ,great benefits.had to move due to little internal growth .2 weeks vaccation which to me isnt enough plus round the clock shifts which can be heavy
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lay off

Manulife has good benefit but the culture is not that close knit. Our managers are all in Toronto. Abrupt lay off with out any reason even if you are doing a great job.
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Overall rating

Based on 1,604 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

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