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Happiness score is 63 out of 100Average
4.0 out of 5 stars.
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Manulife Careers and Employment

About the company

  • CEO
    Roy Gori
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $25m to $100m (CAD)
  • Industry


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35 jobs


Salary estimated from 324 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.3K reviews and is evolving.


Customer Service Professional 2021 CoverME Health & Dental in Toronto, ON
on 22 July 2021
Productive and rewarding place to work
A typical day at Manulife receiving incoming calls from customers and making out bound calls where required. Its great having a rapport with the customers and advising them of company products. Management and work culture is great and very supportive in all areas of work also opportunities to grow within the company. i would say the most enjoyable part of the job was interacting with the customers and developing a relationship with them as part of the service. I would highly recommend this company to anyone for employment.
Anonymous in Canada
on 20 July 2021
Great place for start of career, but move on if looking to grow.
Great place to start your career in various areas of finances. However, if you’re mid-career you’ll probably end up taking pay-cuts and seeking advancement elsewhere in the end. The company takes great strides to foster inclusion, organizes team culture and educational events. They have many internal resources available on regulations and specifics of the industry. They’re very well set up to respond to changing circumstances (e.g., start of the pandemic) & remote work. They are quick with their hiring process. On the down-side, the high employee turnover leaves those who remain with unsustainable workloads, overtime you won’t be compensated for, becoming almost impossible to take vacation if you require specific dates, with previously approved vacations being re-negged due to staff shortages. Yet, the company takes no meaningful steps to mitigate the exit of employees. Many knowledgeable, seasoned staff left for the competitors because they now also offer remote work options. Career advancement and internal learning opportunities are few, depending on your interests, not all departments offer remote work, when the area’s financials are on the decline, they start cutting jobs, which further exacerbates the workload issue.In summary, if you’re looking to get your feet wet in the industry, this is a great place to start at. If you are looking to grow, have diverse responsibilities, learn new areas and tech, move on.
Gestionnaire de dossiers d'assurance collective, invalidité longue durée in Montréal, QC
on 17 June 2021
Très humanitaire
L’entreprise est très à l’écoute de ses employés et offre une belle environnement de travail
Building Operator in Edmonton, AB
on 20 April 2021
Not a fun place to work
Management not trusted Management not qualified for the position Management will present only the facts that make them look good and you badManagement too young needs about ten more years of experience before they could even startas a trainee in there positions Management hires there own friends and push the rest out of a job
Customer Service Representative in Halifax, NS
on 19 April 2021
Job Security? NO!
One extreme to another in departments should you move around. Group benefits had a well contact center was a well oiled machine. Excellent training and support ongoing as long as you need it. Fun people and team environment.IIC Individual Life had no training plan, no "proper" support no proper expectations of the job. If you are here it's sink or swim. Most quit or go on medical leaves for a reason. Terrible management.

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Questions and answers

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Interview insights

Insights from 261 Indeed users who have interviewed with Manulife within the last 5 years.
Favourable experience
Interview is average
Process takes about a week

Interview questions

Standard interview questions -such as , what are your strengths/weaknesses ,former employments among others

Shared on 22 March 2020
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