Senior Business Systems Analyst (Former Employee) – Toronto, ON – 13 December 2018
Not sure if my review would be relevant as I believe the culture has probably changed over the years. The first year was great. Interesting projects. Left mainly due to desire to switch to contract work.
Training Specialist (Former Employee) – Kitchener-Waterloo, ON – 11 January 2019
I worked at Manulife for 13 years. This is the cheapest company I have ever worked at. The corporate culture is toxic. Coworkers make no effort to get to know each other and there is little opportunity to move around within the company. You'll get a 1% raise every year (some get 0%) and inequality runs rampant. Depending on what department you work in, you might get company swag, luncheons, holiday parties etc, OR more likely, you will get nothing and will have to buy your own pen and paper for your desk. Canadian jobs are all being sent overseas, there is no prospect for long term employment. Run away from this company.
Customer Service Professional (Current Employee) – Kitchener, ON – 8 November 2018
Performance reviews are key to offering helpful feedback to a manager or employee. But not knowing what to say or write can make the process downright painful, especially on a deadline. When feedback is such a key part of boosting employee engagement, it's important to get it right.
Customer Service Representative (Former Employee) – Halifax, NS – 25 October 2018
Started working there, was pretty excited for a start in a career with Manulife Bank/Financial and it seemed alright but noticed a lot of people coming and going... and I mean a lot. Kind of made me wonder what was the issue there but I soon came to find out. (Which is why you constantly see adds from Manulife themselves and recruitment agencies on here for the Customer Service Roles 265 days a year). They pick and choose favourites and backstab their less favourite employees. Employees will wake up in the morning, come to work thinking they’re doing great at work and have a casual every day conversation with their manager then next thing you know you never see them again because they get blindsided by their managers and get a call once they’re home from their job that day saying to NOT return the following day without any explanation whatsoever. I will never understand why they can’t sit them down and speak to them at work but most stories I hear are from employees getting home from a good day and receiving calls telling them not to return.
All they care about is their “numbers” when it comes to their calls per hour/day etc and do not consider ANY illness or anything whatsoever as a proper reason to miss a day of work even with doctor notes. Also a very clicky atmosphere, managers talk behind most employees back to the supervisors and other of their favourite employees on lunch breaks. Very unprofessional and miserable place to work.
You have to get used to customers calling in every single day screaming at you because the company messed something up or another employeemore... didn’t do what they were supposed to do. Many employees also choose to leave from feeling too stressed and underpaid for what they have to deal with on a daily basis.
Overall TERRIBLE job. Would not recommend if you want to keep your mental health at a good standing. If you are mentally strong and don’t mind playing a bit of Russian roulette when it comes to a job, give it a try. Personally I got out of there as soon as I could.less
It is fun in the working field yet a great learning experience for me.
Financial Advisor (Former Employee) – Philippines – 3 November 2017
Investment is a very important in life because this is the reason to sustain our livelihood on a long term basis with confidence, happiness and satisfaction. That is why invest wise and invest with a purpose.
The bank is virtual so u have to over come the negative of that, where it is not for everyone. The products are great in comparison to the other 5 banks. It is a great company to work for and great management. If your good at your position you will not advance out side of your department as they don't want to loose good employees
Former Employee (Former Employee) – Toronto – 25 January 2017
Projects are extremely slow moving because the approval process is daunting. Managers micromanage, so no sense of ownership on anything. They claim they have work/life balance, but it all depends on your manager, some like to micromanage more than others and frown upon working from home.
work life balance, depends on which manager you get, some embrace it, some like to micromanage
Financial Accountant (Current Employee) – Toronto, ON – 3 January 2017
This company provides NO job security. Senior management dismiss and fire people without conscience. They do the "talk" but not the "walk". Most roles are "learn as you go" and promotions are not merit or skill based. Before accepting any role, interview your hiring manager and their manager to make sure they are genuine and sincere.