Temporary Customer Service & Administrative Rep (Former Employee) – Brampton, ON – 26 October 2018
Working here was definitely a learning experience I learned new WMS as well as work environments as this was far different than a warehouse setting but the same type of work. Management was very involved in the training process and the hardest part of the job would be trying to get used to the new atmosphere. I enjoyed the knowledge of the background information and data that I never had the opportunity to understand or learn before.
Customer Service Representative (Current Employee) – Calgary, AB – 10 January 2019
They make you write a anonymous review and after they don’t like you for telling the truth, they delete it off their website.. I hate this place, I was promised a full time position after my probation but that’s not the case.. communication is horrible, they don’t care about paying you.. I guess the way agency works is that they make a deal with these job companies so you can stay with the agency as long as they want so both company can make money and fire tu whenever
Customer Service Representative (Former Employee) – St. John's, NL – 21 October 2017
My day would consist of working on customer accounts, talking with customers on the phone helping them with any issues they may have with their account and providing information on their yearly budget plan along with other matters. I acquired a great deal of information on credit and collection procedures, budget planning. The management were very professional, courteous and very considerate. The workplace worked as a team and requested team input. The hardest part of the job having to call customers with delinquent accounts. The enjoyable part being able to help customers make arrangements to keep their accounts in good standing.
I like the workplace and the people around are all nice
Customer Service Specialist (Former Employee) – Bay Street, Toronto – 16 November 2012
We ususally receive calls from existing clients to follow up their account balance and to do more transactions we have to assist them since most of the account we handle are all business accounts. What I really learned from this job, since everything should kept confidential you need a double care especially the fax numbers you are sending out. Clients have differenet personalities so I learned to get along with clients to manage their differences even just talking over the phone you should know how to manage their needs in order to satisfy them. My co-workers are very helpful, they try their best to help you, and they consider the team as one family. I really enjoyed this job you just know how to discipline yourself on how to be positive despite of difficulties you get from customers.
Customer Service Duties (Former Employee) – Edmonton – 14 January 2016
This job was great! They always trained you when you needed improvements in some areas. Getting to and from work was not an issue. You mostly worked alone, which was good for me. You had the best hours because the students needed the evening jobs.