Mackenzie Investments
3.9 out of 5 stars.
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Mackenzie Investments Culture reviews

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3.6Work-life balance
3.6Culture

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Found 31 reviews matching the searchSee all 86 reviews
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hectic and supervisors constantly watching and grading your performance.

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Had one supervisor for 6 months who acted like a tin horn dictator and expected perfect customer calls. He would take you into a room and play your call with the customer and analyzed word by word. He had no people skills for the staff and went back to his other job. After he left had 4 trainee supervisors over my last 6 months there. Training was fly by the pants mentality. It's either sink or swim. I was hired with 9 other staff and after 1 year only half the staff were left, sort of like the trenches in WW1.Culture is ok as they have staff parties at work and in the evening. If you are an excellent employee they treat you like a rock star, ie quarterly rewards for outstanding performance, and if you are average they treat you like a criminal

Pros

free lunches, quarterly parties

Cons

felt like a prisoner in the Russian gulag, constantly being watched by supervisors and staff from other areas on the floor
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Poor management

Management seems to be lacking in basic management skills. No ability to inspire or manage decently. The culture is archaic- nepotistic and sexist. Don't recommend this firm unless you are looking for a paycheck.
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Analyst at Mackenzie Investments

Great company and incredible team. I would highly recommend this company to anyone interested. I enjoyed working here and the culture .I very liked it
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Focused and clear vision of long term goals

Workplace culture is relaxed and good collaboration among the staff. Management are supportive but very goal driven. Hours are flexible although you are expected to be present during core hours. Company has a clear vision and the financial means to back their ambitious targets.
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Great environment with very smart people

Industry is not really growing Culture is very nice as people are humble, smart and hardworking Leadership has been doing well with firm's positioning in the marketplace
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Fun place to work ...

Depending on who your leader is as it varies greatly depending on location. Typical day of taking in bound calls from industry related people but the workplace culture can be toxic especially when leaders come in from head office.
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Productive and innovative company

Mackenzie has been in business for over 50 years helping clients to meet their financial goals. Overall, I learned a lot working at the company over the years.

Pros

Great Team

Cons

Long work hours
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Great Place to Work

Great People and environment. Committed to bettering the communities they serve through engagement. Very fair work life balance expectations. Great Culture and decent pay.
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N.A

Great people to work with. However the management fails to see value in the right individuals. Workplace culture varies depending on the team/department you work for. Per my experience, the workplace culture for the teams that I worked for were very bureaucratic and rigid, allowed minimal empowerment & support.
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very flexible and good place to work

Successfully raises team spirit by constantly appreciating contributions made by members of the team that has enabled the organization to achieve better targets.

Pros

good bonus structure

Cons

no advancement
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Mackenzie Investments

Good place to work for. Training process was great and individual attention. Learned a lot and enjoyed working. Nice location and very centrally situated.
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Good people to work with

Good place to work. Management and team members were supportive. Good knowledge base and ticketing system helps to execute and be informed without much search

Pros

Team Support

Cons

N/a
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Good place to work at

Working here for a year now. Job security is bit debatable but work culture is good. Colleagues are very cooperative. Processes and procedures are evolving for good.

Pros

Work culture

Cons

Job security
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Amazing Organization

Great organization with dynamic culture. Lots of opportunities to learn and grow. The compensation and the benefits are adequate. The management is great and always listening to the employees. I think Mackenzie Investments is the best company in Canada and I am proud to work for this company and be able to contribute to its success!
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Customer oriented

I had a good time working there servicing the Financial Planners. The environment promotes excellent servicing in a cut-throat business. Being meticulous is a strong asset to have. Free tickets to Habs games are given occasionally.
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Productive environment that stresses quality work

The company culture is well balanced between having fun and doing hard work. Working under the power corp umbrella has benefited Mackenzie within the last 5 years. The company has seen exponential growth in sales in recent years and with it comes a new culture and drive to become Canada's premier investment company.
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Great company with industry leading compensation.

Company is ideal for self- starters looking for industry leading compensation. Company provides strong network of resouces and co-workers for support to achieve sales targets.
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Great job culture and working environment

Mackenzie Investments has an excellent workplace culture and balance. The company provides various opportunities to grow as an individual and motivates employees to update ones skills and advancement of careers.

Pros

Excellent workplace culture

Cons

Salary
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Positive work environment

Standard call centre job, you will receive lots of training and support, standard benefit, salary on the lower end. Team leader will provide regular one-on-one coaching session with you to help you improve. Expect to learn a lot about different types of CRA-registered savings account.
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good

It was a great experience. Hours are great, pay is good, and the people are amazing. Very smart employees and management is committed to retaining them.
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Will not work there

No advancement. No competitive salaries. Bad work environment with low employee morale. Low teamwork. I found myself dragging my feet to work each day.
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Overall rating

3.9

Based on 86 reviews
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Ratings by category

3.6Work/Life Balance
3.6Salary/Benefits
3.3Job security/advancement
3.4Management
3.6Culture

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