M&M Food Market Employee Reviews

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1.0
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Customer interaction amazing. Loved helping organize people's busy lives with great if a little expensive products
Meal Advisor (Former Employee) –  Lachine, QC20 February 2019
Unfortunately Quebec seems to HV middle management problems. Salary is not nearly adequate enough for required tasks.

Was told by English customers that service was not there not enough circulars sent and everything only in French. Employees who refused to speak English.
Pros
Great customers appreciate good service.
Cons
Left hand doesn't know what right hand is doing, some stores get preferential treatment while others get ignored.
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5.0
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Fun workplace, friendly people, fantastic management, great environment
Food Advisor (Former Employee) –  Paris, ON25 January 2019
Such a great place to work, i have meet so many great people working there. You get to give very personalized yet professional service to the customers which i really enjoyed because it enabled me to meet lots of people. Such a fun place to work because there was always a task to be accomplished, the hours went by quickly. Fantasticc management at M&M and overall a fantastic place to work
Pros
Amazing customers and friendly people, good management, good hours
Cons
Slow Days make for longer hours sometimes
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4.0
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Loved working here.
Customer Service (Former Employee) –  Fergus, ON31 December 2018
Kind, caring boss who ensured that employees had the tools to serve customers in the best manner possible. Varied day, based on customer traffic.Workplace culture that made me want to exceed expectations.
Pros
Friendly customers
Cons
minimum wage
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3.0
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flexible hours, nice people
meal consultant (Current Employee) –  Calgary, AB3 December 2018
The boss was nice but he is kind of sexist so he definitely prefers men. He will hire people and ignore the rest of his staff and only gives 1-4 shifts a week at 3 hours each. when you ask for more shifts you will not get them. The other employees are for the most part funny you just can not be sensitive to darker humor. Over all would recommend this place if you don't need a lot of hours, don't mind being cold and need a good reference after.
Pros
flexible hours, nice people
Cons
sexist, not a lot of hours
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3.0
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Good place to work but has it’s downfalls
Meal Advisor (Former Employee) –  Ontario12 November 2018
Working at M&M has been a very good experience. Gaining sales experience and product knowledge. There is a lot of sales pushing on the corporate side with minimal reward. It is a minimum wage job after all. The amount of information you are expected to know (with minimal training) is ridiculous for the paycheque. Not to mention; working in the freezer is less then desirable. Order days are a complete joke. Often there is not enough staff so there is one person to receive a $40,000 order of frozen food. Time off is always challenged and you are expected to work all weekends. Even when a manager agrees to giving you a weekend off, you’ll be scheduled.
Pros
Short hours and not many rules
Cons
Minimal pay with minimal sales incentives and having to work in the freezer
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3.0
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Great coworkers, lagging on corporate behalf
Meal Advisor/Keyholder (Former Employee) –  St. Catharines, ON11 November 2018
the individual stores are absolutely amazing to work at, all of my coworkers have been more than great. the only issue i had was the rebranding that head office was doing, i understand that the business has to grow, but the changes were too many, too quickly and it was hard for the customers as well as employees to adjust to in such a quick time with no warning as to what was happening when or if it would actually happen at all or 8 weeks later
Pros
coworkers
Cons
head office changes
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3.0
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Work Life Balance
Meal Advisor (Former Employee) –  London, ON11 September 2018
Working for a franchise owner for M&M Food Market was complex and challenging.

Meeting customers and assisting them to find products that they needed or were not sure how to prepare was enjoyable.
Pros
Flexible Hours
Cons
Never having enough product for an entire flyer
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5.0
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Great team to work with
Meal Adviser (Current Employee) –  Camrose, AB11 September 2018
Love the team, most of all -LOVE the repeat customers. I know them by name and they know me by name. great camaraderie. I enjoy working in the freezer- I'm always dressed for it. I enjoy the looks and laughter from the customers as I come out from the freezer in a parka in the summer ( toque and all) makes for great conversation. They don't always understand the work/concept needed to keep the doors full and the freezer organized until they ask about the clothing we wear in the summer. It makes for fun conversation.
Pros
nice discounts
Cons
not sure
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2.0
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Not good
Meal Advisor (Former Employee) –  Calgary, AB11 August 2018
Started as a corporate store and the manager was good. It was sold to a franchisee and we lost all our time. Then the new owners were not very good, you had to be constantly pushing at the till for the product of the month, instore specials and anything else! You get paid minimum wage and there are times you don't get a break. It is not a job I would recommend!
Pros
15% discount
Cons
long hours no breaks
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4.0
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Good Starter
Product Consultant (Former Employee) –  Scarborough, ON2 August 2018
I learned a lot about P.O.S system and Interac and more technical aspects of businesses. This includes handling cash and being a cashier. One of the most valuable part of the job was gaining experience in the field of customer service and consultation.
Pros
incentives for upselling
Cons
freezer work was rough but enjoyable
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4.0
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Great group of people to work with
Meal Advisor (Current Employee) –  Camrose, AB30 July 2018
There's always something to do each day. I really enjoy interacting with all the different customers that come by. What I really enjoy the most from this job is my coworkers who are so good to get along with.
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5.0
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Great Iconic Canadian Company
Franchise Owner/Operator (Current Employee) –  London, ON20 July 2018
I am currently a franchise owner with M&M Food Market and have nothing bad to say about this amazing company. If you are looking for a fast paced fun environment to work in. M&Ms is the place for you.
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4.0
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good times, friendly co-workers, easy place.
Stocker (Former Employee) –  Burlington, ON1 July 2018
a typical day was making sure a lot of the merchandise was out so the customers saw what they wanted to order.
where i was working the manager was very friendly and kind. so were the other co-workers.
the only not so good part was ...
the freezer was as in its name was FREEZING. when you had to get a delivery and be in there for an hour its a tight and inclosed place where you must be very careful not to get stuck or panic.
Pros
friendly co-workers.
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3.0
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eh, okay but not so great
Meal Advisor (Current Employee) –  Calgary, AB21 June 2018
the staff are rude a lot of the time, when you start the job. there is one lady in particular who is a total snot. you cannot seem to do anything right. and ever since the US owners took over the store, the hours are awful and the food has gotten slightly worse. it is hard to keep up with the demand that they want/ "need" you to sell.
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3.0
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fun working environment
Product consultant (Former Employee) –  Whitby, ON13 June 2018
positive working environment, fun, easy to learn job, perks of samples and getting to try lots of foods. hours can be strange though and usually someone has too close the store alone
Pros
sometimes free food
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4.0
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Nice family owned business
Sales representative (Former Employee) –  Embrun, ON6 May 2018
Good place for someone to start working a retail job. They patiently teach you what you need to know in order to succeed and they have incentives to do well.
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5.0
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Amazing
Retail Sales Associate (Former Employee) –  Sherwood Park, AB2 May 2018
Management was super nice, they would work around your needs. The customers were always regulars and loved to visit. The food was and still is super amazing.
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5.0
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Great company to work for
ERPLY Project Manager (Former Employee) –  Senior Project Manager28 April 2018
Had the pleasure to work for M&M for almost one year - loved the open communication culture and open space concept.

The company provide benefit for the employees including contractor to use the gym which is in house and provide daily lunch which is another great benefit
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4.0
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Great work place for everybody!
Meal Advisor (Former Employee) –  Pickering, ON17 April 2018
M&M Food Market provides a great working environment that really encourages team work and motivates employees to succeed in their recent promotions.
Especially with their re-branding, the franchise has changed for the better and has consciously taken the effort to cater to their loyal customers for a better experience.
Pros
Easy tasks, food samples
Cons
Long hours, almost no break when the store gets busy during holidays
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2.0
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Negative work environment; Owner is unprofessional
Meal Advisor (Former Employee) –  Fergus, ON2 April 2018
The owner of this store is constantly yelling at her employees in front of the customers, and even yells at the customers. Overall a very unhappy and unprofessional environment.
Pros
Interaction with customers
Cons
Owner
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Overall rating

4.1
Based on 97 reviews
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4.1Work/Life Balance
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