Lush Cosmetics
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Lush Cosmetics Employee Review

Very strict work environment

3.0
Job work-life balance
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Job security/advancement
Management
Job culture
23 April 2019
Although staff do not make commission, you will be reprimanded for not pestering customers to make sales. Often customers would be visibly uncomfortable with sales techniques although we were encouraged to continue selling
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Sales Ambassador (Former Employee) - Toronto, ON
Management can be extremely pushy. Sales ambassadors are forced to go up to the customer multiple times and are forced to push the costumer into buying more than they want. Selling as much as possible is sometimes more important than what the customer wants. Lots of extra work to do outside of work. No commission but expected to work as if there is. The employee discount is 50% off almost everything.
Pros
Employee discount
Cons
Toxic management, Bad work/life balance, No commission
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5.0
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Sales Ambassador (Current Employee) - Oshawa, ON
Stand by their values to a T Equal opportunity employer Room for growth Excellent virtual training & guidance Great discount Will work gif them again at any opportunity
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Senior Sales Ambassador (Current Employee) - West Vancouver, BC
The staff are amazing and fun people to work with. Loved the energy of the place, Customers were both good and bad, management was a little unorganized and frustrating at times. I did feel stagnant and development was not happening. The company promotes moving up in the company but after three years this never happened to me and I was quite upset when a position above did open up and I would have to compete for it against someone who has not been there as long and have as much seniority. Overall one of the best jobs I've had and the reason I stayed for so long.
Pros
Environment, staff, energy, discount product
Cons
Less work life balance, unorganized, no development
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  1. Very strict work environment