Was a really fun place to work before it got too "corporate"
Floor Leader/Interim Manager (Former Employee) – Guelph, ON – 11 April 2018
I miss the culture where LUSH customers could come in without being badgered by sales ambassadors. I understand that conversion is necessary, but "regulars" do not need the whole song-and-dance every time they come in. The district managers need to be changed up frequently, and the HR team must be expanded. The most enjoyable part of the job is the 50% discount, and the staff boxes at Christmas and Easter.
Sales associate (Former Employee) – Calgary, AB – 9 April 2018
It was a very fast pass environment where I learned to prioritize my time effectively. It is a very enthusiastic place where costumer experience and care is a vital part. A very diverse environment where I was able to learn a lot about different backgrounds through conversations with costumers.
Production Worker (Former Employee) – Vancouver, BC – 9 April 2018
Ballistics (bathbombs) department, hundreds hired from August thru mid-Oct for seasonal work. Told it could lead to FT. Dominantly south east asian workers with Indian and Filipino managers. Staff shortage mid Oct led to random farm workers hired and delivered by vanloads for a 3-week period. Crowded conditions sometimes you could not sit for lunch. First week of Dec, managers informed work week cut to 3 days! Eventually abt 2% or less of seasonals hired FT. Good if you're young, fun, LGBTQ or south asian, (or both!) looking for short term employment (essentially christmas $$) with minor opportunity for advancement.
Environmental ethics, 50% product discount, subsidized bus pass, steel toe discount
little opportunity for advancement, stand in same spot during shift, dusty (powders) environment
Seasonal Sales Associate (Former Employee) – West Vancouver, BC – 4 April 2018
I've worked seasonally for LUSH twice now, and I really enjoyed it both times. There are lots of opportunity for rewards based on your performance, and the overall workplace culture is really positive.
Seasonal Worker (Former Employee) – Etobicoke, ON – 25 March 2018
Fun and diverse environment to work at. It has great activities. I love how open the working environment. Satisfying pay grade. I didnt really find it hard to work in this type of environment mostly because it has music while you are working.
Sales (Former Employee) – Kitchener, ON – 22 March 2018
I adore Lush, their products, their ethics, and the other employees. I loved working with likeminded individuals and helping customers find the perfect products for them. I worked there for 2 Christmases in a row and loved it every time.
Overall enjoyable job with lots of teaching experiences
Team Lead (Former Employee) – Etobicoke, ON – 22 March 2018
Overall working with Lush is a fun experience, you had the opportunity to learn some really amazing things and the company supplies opportunities to get involved with and learn about other aspects in the Lush world that are beyond your current position.
Moving up within the company is very dependent on your current manager. As with all companies some strive to push you forward and watch you grow, well others are happy with where you are and don't focus as much on their teams growth.
Seasonal Sales Associate & Product Consultant (Former Employee) – Toronto, ON – 16 March 2018
I enjoyed my brief time working with LUSH products, learning a lot about natural cosmetics and skin and hair care. I also learned a lot about how to give good customer service through their rigorous training.
Sales Ambassador-Seasonal (Former Employee) – Nanaimo, BC – 8 March 2018
I really loved working here for so many reasons, the ethics of the company, the products, the co-workers, the support and positivity, the staff discount! I was only hired as a seasonal staff member for Christmas and wasn't able to stay on after. But I would welcome an opportunity to work for them in the future and will be reapplying in the Spring as I was encouraged to do.
Sales Ambassador (Former Employee) – Toronto, ON – 7 March 2018
had a problem with my adp login that was never resolved - some long-term employees were a bit fake and pressured me into reapproaching customers after they've specifically stated they didnt want any help (the customer wanting to be left alone was considered a personal failure)
Shipper (Current Employee) – Etobicoke, ON – 6 March 2018
Management and leadership are unorganized and do not communicate effectively with their employees. Do not make employees feel supported or valued. There is a lot of favoritism happening in the company, certain people will benefit and get away with things, while others will not. Work days are completely inconsistent. Some days are extremely long and busy and others there is nothing to do, so pay is also inconsistent. Very stressful and frustrating.
Seasonal Sales Associate (Former Employee) – Toronto, ON – 5 March 2018
All staff members were extremely friendly. Great atmosphere to work in. Very diverse staff. Benefits and perks were a great addition to the job. Overall, a super fun and energetic environment to work in.