LUMACARE Employee Reviews in Toronto, ON
Toronto, ON12 reviews
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Very productive and satisfying when seeing others are getting the help they need at the right time. The management is supper in trying to accommodate as much work as possible. The most enjoyable part of the job is when clients are happy of the service. The hardest part of the job is when meeting with clients who do not want you to help them for their personal care and this is understood as some of them have dementia , lost loved ones and/or irritation due to lose of mobility. Would like to go back to Luma Care if they start hiring as they are very reliable and caring. Luma care provides the best and professional PSWs to customers according to their needs.
Not enough hours
Hostile work environment, Management is toxic all the way down to HR. Lack of support and training from managers, no professionalism. Company only cares about receiving funding and targets, no work life balance. No freedom of speech/opinion, beware you'll be threatened you might lose your job for speaking out.I would not recommend this place if you want to keep your sanity and morality.
My experience at Lumacare was nothing but positive. Everyone made sure I was welcomed properly and had efficient training. Management did their best to accommodate their employees and was always willing to discuss any concerns. Meetings and training modules were easy to understand and competent. Cultural diversity was very much present in the staff.
The clients are great to work with! Love their positive energy, especially during home visits. There is a negative vibe with management in the office. Happy to be out in the community but not in the office. Not worth staying here.
clients, corporate activities
bad management, low salary, high employee turnover
The place is full of gossips, mini bosses, people that refused new hired as they will never give you all the information you need to do a good work, and are always ready to make you feel incompetent. They even recognized that they are known for not welcoming well new hired. They claim they need staff in the management but will never really let you do your job. Not open to new ideas, new information. I will never recommend that place unless you are my worst enemy
too many meetings, closed minded managers, Gossips, Back stabbing
Lumacare provides care to frail and vulnerable seniors in the community. It's a great place to work with friendly people. The leadership really care about the staff and listen to suggestions. If you work hard, there is a lot of opportunity for advancement.
How they care about people - clients and staff
Not great pay for long hours
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Management and some staff are extremely rude and not helpful, they allow the environment to be hostile for new employees. No proper training, poor pay, poor structure and constant critisism. Not a productive or nurturing environment. Your skills and attributes are not acknologed or appreciated.
Some of the staff are nice to work with, while some are two faced. The management are out of touch with the real world and staff turnover is extremely high. Too much politics and red tape going on, and you could loose your job if you are not liked by any of the senior staff members. The salary is quite poor compared to other non-profit organization around, but nonetheless it is a great place to get an entry level job and build professional experience.
Calm and friendly work environment
Bad Management, Poor Salaries
A typical day at work may be hectic, however, the panacea is that I am very happy because I put smiles in peoples' faces. Working at Lumacare can be fulfilling considering the fact that members of staff are amiable, receptive, warm and cooperative,
Touching people's life, Putting smiles in peoples' faces