LUMACARE
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LUMACARE Employee Reviews in North York, ON

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So many levels of management makes for a very difficult working environment. All people do is talk behind other people's backs. Would not reccomend this company to anyone. Also it seems like you are in some kind of useless training every other day.
Pros
N\a
Cons
Low pay, Backtalk, Toxic environment
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Managers lack empathy and have a very corporate view of what’s supposed to be a non-profit organization, serving seniors. The organization wants to gain funding not to help their clients but to give management bonuses and not give bonuses to the frontline workers. Some managers aren’t even qualified for their roles and only keep their roles because of friendships with senior management. When social workers advocate for their clients, the organization’s outlook is that clients should take whatever support they can get and if they don’t, that means they don’t really need the support. Lack of training, lack of support, lack of professionalism, lack of care for the wellness of their employees, lack of care for the clients. Caseloads are unmanageable as social workers were also expected to provide support to community clients online 7 days a week, be apart of 1-2 committees, create policies and procedures, look over and approve of legal waivers, etc. Management delegated creating policies and procedures as well as liability waivers to social workers as a response to the team feeling overworked and not supported. When concerns are brought up to management and senior management, more work is piled onto employees so they don’t have time to bring up concerns and everything is swept up under the rug to protect its managers rather than ensuring clients are holistically supported. Social workers were very siloed by management and were not encouraged to speak to other managers to gain information. A lot of micromanaging and lack of trust of employees.
Pros
The clients
Cons
Management, overworked employees, severely underpaid, Lack of training, lack of support, negative outlook on clients as an organization
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Senior management lack collaborative approach, people’s mental wellbeing and physical safety not considered. People get ahead by being a favourite and being willing to be a doormat and taken advantage of. Senior managers gave themselves raises, but staff told there was no money for increases.
Pros
Frontline staff are outstanding. Best in the business.
Cons
Senior managers lack any leadership skills.
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Luma Care staff team are very caring always looking out for for their clients needs as well as employees. Their day programs are awesome and motivated I will recommend lumicare the number one choice.
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Great team environment in the Assisted Living Department. Working closely together and providing support throughout the day. Very client-focused in regards to care provided.
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This by far is the worst place I have ever worked. Management is so bad and are so toxic and it just goes from there. Current managers are in positions they have no idea what there employees do. Always negative feedback never postive.
Pros
Clients
Cons
Management
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Excellent place to work unfortunately, I they are not able to renew my contract due to lack of funding.The organisation promotes work and balance in the workplace. the only draw back is the lack of opportunity dues to lack of funding.
Pros
family oriented
Cons
temporary job
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