LUMACARE
Get weekly updates, new jobs, and reviews
LUMACARE Employee Review

Great Colleagues and working environment

4.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
14 April 2019
Great team environment in the Assisted Living Department. Working closely together and providing support throughout the day. Very client-focused in regards to care provided.
Was this review helpful?
Similar reviews
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
26 October 2020
Same location
Care Navigator (Former Employee) - North York, ON
Managers lack empathy and have a very corporate view of what’s supposed to be a non-profit organization, serving seniors. The organization wants to gain funding not to help their clients but to give management bonuses and not give bonuses to the frontline workers. Some managers aren’t even qualified for their roles and only keep their roles because of friendships with senior management. When social workers advocate for their clients, the organization’s outlook is that clients should take whatever support they can get and if they don’t, that means they don’t really need the support. Lack of training, lack of support, lack of professionalism, lack of care for the wellness of their employees, lack of care for the clients. Caseloads are unmanageable as social workers were also expected to provide support to community clients online 7 days a week, be apart of 1-2 committees, create policies and procedures, look over and approve of legal waivers, etc. Management delegated creating policies and procedures as well as liability waivers to social workers as a response to the team feeling overworked and not supported. When concerns are brought up to management and senior management, more work is piled onto employees so they don’t have time to bring up concerns and everything is swept up under the rug to protect its managers rather than ensuring clients are holistically supported. Social workers were very siloed by management and were not encouraged to speak to other managers to gain information. A lot of micromanaging and lack of trust of employees.
Pros
The clients
Cons
Management, overworked employees, severely underpaid, Lack of training, lack of support, negative outlook on clients as an organization
Was this review helpful?
1.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
18 April 2020
Same location
Manager (Former Employee) - North York, ON
Senior management lack collaborative approach, people’s mental wellbeing and physical safety not considered. People get ahead by being a favourite and being willing to be a doormat and taken advantage of. Senior managers gave themselves raises, but staff told there was no money for increases.
Pros
Frontline staff are outstanding. Best in the business.
Cons
Senior managers lack any leadership skills.
Was this review helpful?
5.0
Job work-life balance
Salary/Benefits
Job security/advancement
Management
Job culture
27 September 2019
Same location
Personal Support Worker/ cleaner (Former Employee) - North York, ON
Luma Care staff team are very caring always looking out for for their clients needs as well as employees. Their day programs are awesome and motivated I will recommend lumicare the number one choice.
Was this review helpful?
  1. Great Colleagues and working environment