Travel Agent/Customer Care (Former Employee) – Mississauga, ON – 18 January 2019
This company had lots of growth and learning, I loved the customer interactions and the awesome team leaders I had, sadly, the head leadership wanted to become a billion dollar company and many of us lost our jobs.
Bilingual Travel Specialist (Former Employee) – Mississauga, ON – 22 January 2019
I worked in this company for couple of years, it is a call center base company in Mississauga. It is a busy call center office environment with lots of support from management, and on going meetings to improve customer related inquiries.
The office environment if fun with lots of games in the lunch room area, such as pool table, Foosball, arcade and many more.
There is some workshops during the year where you get to volunteer for a good cause.
Coordinator (Former Employee) – Toronto, ON – 14 January 2019
Great pay & benefits Mediocre management Not much job security Highly social environment Uneasy feeling among staff Gossip/popularity especially present Wonderful volunteer & giving back opportunities Female support & empowerment
benefits, support groups, fun events
Long hours, expected social participation, low job security
Senior Test Analyst (Former Employee) – Toronto, ON – 30 October 2018
Good location and very modern nice space. Great people and collaborative teams. Innovative and up to date with technology. On a typical day you start with stand up with your team and everyone talks about the tasks they work on today and worked on yesterday and the obstacles. Then the team members help each other if they are able to remove the obstacle for any other team member. Pairing and mobbing sometimes to finish the tasks other times going on their own to do the task individually. There are meetings to do refinement, retro and communication to upper team which consists on business people and development team as a sub- team. Any missing requirements, documents will be requested and collected from business people.
Marketing (Current Employee) – Toronto, ON – 27 August 2018
I've worked at a couple different companies in Toronto and LoyaltyOne is by far the best! They really care about their employees and constantly show appreciation whether it comes from management or various recognition initiatives (free coffees, air miles, "Loyalty" days, etc.). Highly recommend if you are looking for a place to grow your career and meet some great people!
free coffee/tea/snacks everyday, subsidized food in a private bistro, free days off a part from vacation (called Loyalty days), summer hours, wellness studio, massage therapist onsite, scholarship program, health and wellness subsidy, etc. etc.
Travel Consultant/ Customer Service Representative (Former Employee) – Mississauga, ON – 14 August 2018
Great place to work. Veryn0tofuctine room for growth very approachable boss great training I have learned alot there gained alot of experience .they take pride in there company they stand by there logo
Production Support Analyst (Former Employee) – Toronto, Ont. – 8 July 2018
Productive and cooperative working environment. Employees are encouraged to be involved in community projects and fund raiser initiatives. Employee input is welcomed and encouraged and promotes a harmonious environment.
Specialist (Former Employee) – Toronto, ON – 26 June 2018
This company is no longer like it used to be. No more is it about the culture or people.
The loyalty program is significantly de-valued as top management lacks quality and cares only about themselves and how much profits they can scam from their collectors and sponsors or how much costs they can reduce from their suppliers. Their business practices are borderline ethical. They feed you the koolaid by throwing fancy parties and serving free beer on Fridays but anyone who has a conscience will not want to work here.
Over the last 2 years, 80% of the people they have terminated are high seniority associates who have given 15-20+ years into the company. The remaining 20% turnover doesn't stay longer than 2 years.
Travel Specialist (Former Employee) – Mississauga, ON – 26 April 2018
At LoyaltyOne, my team leader and my coaches have always encouraged me to broaden knowledge and acquire more skills. LoyaltyOne also created a positive and welcoming work environment with friendly coworkers.
Bilingual Collector Relations Lead (Former Employee) – Mississauga, ON – 14 March 2018
can not grow within the company as it is a family business. learned phone skill as it was my 1st job in Canada . Company deals with Garage doors and providing services after sales as well like : repairs
Customer Care Specialist (Former Employee) – Mississauga, ON – 27 February 2018
I really enjoyed myself working there but the only problem i faced was that one of their trainers was very rude and his accent was very hard to understand. I thought i was the only one but all my team members faced the same issue. Other than that LoyaltyOne is great place to work at.