Can be an easy job but with frustrating management
Sales Associate (Former Employee) – Oshawa, ON – 6 February 2019
Working as a Customer Service Associate at Lowe's can be easy enough and people who work there are mostly pleasant. HR is helpful and while you don't get paid more than minimum wage you do get paid extra for Civic holidays which I don't think is mandatory. Some departments are very understaffed and overworked, and some seemed like they never had anything to do.
The systems for requesting time off, scheduling, clocking in/out, etc., were all really well organized.
Management could be really petty and has a high turnover at this store. If you're under the age of 30 and call in sick (even just once) managers and other staff will complain and gossip. A constant game of gossiping about who thinks they do more work than others. Young staff don't seem to have as many opportunities for advancement and aren't taken very seriously. Not the best work environment because of staff attitudes, but it could be a lot worse.
Free food days, schedules far in advance
Negative environment, inconsistent management