Head Cashier (Current Employee) – Brampton, ON – 2 May 2018
Overall, I wouldn't have stayed with this company if it was entirely bad. They do offer benefits (medical, dental, etc. - that you pay for), decent pay for the field, and some other bonuses - like discounts at specific other places. This company saw me through a LOT of life events.
Management and customer base make a big difference. One of the stores, most of the customers are so entitled and just nasty. Management just says "find a way to deal with it." That store is also so busy, you rarely get all of the breaks the company says you've earned in a workday.
decent pay & decent benefits
don't protect their employees from customer abuse.
Customer Service Associate (Current Employee) – Barrie, ON – 28 April 2018
Overall a good place to work. Hard work does not go unnoticed and as long as you aren't lazy you wont have many issues. Management does there best but are often overworked and stressed by irrelevant things as a result of demands from upper management. Lots of free staff lunches, events and fundraisers.
Department Manager (Current Employee) – Nanaimo, BC – 20 April 2018
Overall, Lowe's is a fantastic place to work.
They care about their employees, and not just at the store level. There's room for advancement, and management will actively help you grow if that's your goal. They touch base with you frequently to let you know where you're at and how you can improve. There's always a focus on positivity, not just negativity. You can tell they put a lot of thought into who they hire and where they place them; everyone gets along well and has a great attitude. There are also numerous events and fun stuff for staff, and they try to create a good work-life balance. The company has good values and they stick to them.
The wages are definitely above average for a retail environment. Annual increases aren't anything special, though; the best way to get bigger wage increases is to move positions. There are benefits for part time or full time employees.
I've also never been with a company that's so transparent about everything, which is refreshing. They've taught me a lot about how the business runs and have helped prepare me for when I start my own business one day.
Though it's not your typical miserable retail work environment, it's still a stressful place to work at times, and not everything at Lowe's is perfect. Their systems are outdated. The training program could be better. Most positions require full availability and aren't flexible about it.
If you want to be successful at Lowe's, be eager, adaptable, and, most importantly, just have a good attitude.
Sales Specialist Appliances (Former Employee) – Saskatoon, SK – 20 April 2018
Very nice company and staff, super helpful and patient, Lowes offers the best services to impact customers. There are some parts needing to be improved such as receiving and delivery and sometimes long lead time after placing an order, but overall, it's a very good working environment for people who wants to work in retail.
Paid Training, Health insurance, holiday and sick hours.
PSA (Current Employee) – London, ON – 23 March 2018
Management is pretty good, Good Knowledge of what hey do. Typical Day at work is checking EMS tasks and then working on Planograms that need to be done that week. Workplace culture is pretty good, most people seem happy and content with that they do.
Assistant Store Manager (Former Employee) – Toronto, ON – 22 March 2018
Productive and fun workplace. Everyday is different, typical day at work starts with your walk to your department, make sure you do your daily 8's, and then prioritize work load base on your daily 8's walk without sacrificing Customer Service as your priority.
Multiple staff lunches celebrating many workers events
Customer Service Representative (Former Employee) – Barrie, ON – 13 March 2018
Anytime it was a staffs birthday, or celebrating annual accomplishments, there was always food in the lunch room. However, you always worked longer hours than scheduled, with absolutely no added benefits
Sales Specialist (Former Employee) – SHERWOOD PARK AB – 12 March 2018
Started when store was being built.. Hard work but was able to get a fair bit of exercise. Lots of standing . Tried to transfer to red deer store but they did not hire me as I took approved/ un paid time off.
Sales Specialist/Department Manager (Current Employee) – Calgary, AB – 5 March 2018
This was my first retail job. I never worked for a box store before. I love working at Lowe's (and still do), the people I work with make it fun to come in every day. After working there for 7 years, I have found that Management only sees the people beneath them as expendable and easily replaceable, whether you have experience or have been there for a long time or are brand new. There are people there that have given more than they should and are treated like they still have to earn their place, while others coast along with no repercussions not doing their job. I am sure favoritism is in nearly all stores on some level, but was disappointing to see first hand. If they feel you are too good in your department, you are moved to another because they don't want you to be too comfortable.
Front End Associate (Current Employee) – London, ON – 27 February 2018
PROS: The training process at Lowes is great. The benefits are amazing, even part timers receive them. Easy to move up to Department Manager position. Great staff. CONS: Management would benefit by standing by their employees. HR in my location was very biased, had favourites and would bend rules for some and be very strict with others. Peak does not guarantee any hours so you can go weeks without a shift. Some managers are very mean, bully-like even.
Customer Service Representative (Former Employee) – Brampton, ON – 22 February 2018
Management was very bad never enough people working in any department which leads to an overwhelming amount of preventable issues. a typical day as a cashier doesn't involve many things other than cashing in and out people. a typical day at the customer service desk involves returns, price matches, van rentals, delivery dates, online pickups, as well as general customer inquiries and issues. the hardest part of the job for me was the hours they gave 44 hours a week but not including breaks it comes to 40 hours I was paid as part-time staff and didn't get any benefits. the scheduling is not very flexible ex 10-7 12-9 etc. overall the job itself is doable they train you as a cashier but don't train you at the customer service desk they just throw you in.
Cashier (Former Employee) – Victoria, BC – 9 February 2018
They pull you in with promises of advancement, and the ability to grow and learn.
They stick you in your place and make you stay there until you don't have any will to try to advance anymore because they block you at every turn.
Employees run the floor because management has to deal with things completely unrelated to employee work ethic and help. Often you find them trying to clean up a mess because someone called corporate and they have to now do whatever corporate decided without any actual context as to the issue.
These customers return and make life awful for employees who can't tell them to leave, and management can't stand up to because corporate said so.
Management is overworked and I've seen every single one of them get physically or emotionally ill because of it.
When you work here your only allies are your coworkers. I loved my coworkers (management included) so much, but I watched as every single one of them began to resent management or corporate or both because they were stuck and they were told to take it.
You are told you cannot stand up for yourself, have to accept everything customers and management alike throw at you. If you don't, you have to fear what corporate decides to do to you.
They tell you there can be benefits, then refuse to let you into a position where you can have them, so you're constantly waiting for support that never comes.
Even the people in the position to have them find that the work hours are all over the place, there is no structure, and there is no communication between management and employees about how to makemore... it better.
When there was they didn't listen, so the employees gave up.less
CSA (Current Employee) – Victoria, BC – 30 January 2018
Lowes offers a lot more opportunity for advancement, IF, your store has openings and IF your managers like you more then other people. It was alright place to work, my co workers are what made it worth it. Management took out their stress on staff and they paid the price later when staff quit.Its another retail job, not much different then Home Depot, other then a few more opportunities really. They were flexible with schedules which was nice, but a lot of the time it wasn't worth the stress and pain of working there. They ask too much of staff for what they pay most of them.