Lowe's Employee Reviews for Department Manager

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Fantastic place to work
Department Manager (Current Employee) –  Nanaimo, BC20 April 2018
Overall, Lowe's is a fantastic place to work.

They care about their employees, and not just at the store level. There's room for advancement, and management will actively help you grow if that's your goal. They touch base with you frequently to let you know where you're at and how you can improve. There's always a focus on positivity, not just negativity. You can tell they put a lot of thought into who they hire and where they place them; everyone gets along well and has a great attitude. There are also numerous events and fun stuff for staff, and they try to create a good work-life balance. The company has good values and they stick to them.

The wages are definitely above average for a retail environment. Annual increases aren't anything special, though; the best way to get bigger wage increases is to move positions. There are benefits for part time or full time employees.

I've also never been with a company that's so transparent about everything, which is refreshing. They've taught me a lot about how the business runs and have helped prepare me for when I start my own business one day.

Though it's not your typical miserable retail work environment, it's still a stressful place to work at times, and not everything at Lowe's is perfect. Their systems are outdated. The training program could be better. Most positions require full availability and aren't flexible about it.

If you want to be successful at Lowe's, be eager, adaptable, and, most importantly, just have a good attitude.
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Limited advancement, Awkward shifts
PLUMBING DEPARTMENT MANAGER (Current Employee) –  Edmonton, AB2 April 2018
Customer service is uppermost. Department managers must be efficient in multitasking, training and delegating tasks. Dealing with requests from the store management team can be trying at times. Most enjoyable part of job is recognition from customers
Pros
providing knowledge and solutions to customers
Cons
too many shift changes in a week
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Love the people and customer interaction.
Sales Specialist/Department Manager (Current Employee) –  Calgary, AB5 March 2018
This was my first retail job. I never worked for a box store before. I love working at Lowe's (and still do), the people I work with make it fun to come in every day.
After working there for 7 years, I have found that Management only sees the people beneath them as expendable and easily replaceable, whether you have experience or have been there for a long time or are brand new. There are people there that have given more than they should and are treated like they still have to earn their place, while others coast along with no repercussions not doing their job. I am sure favoritism is in nearly all stores on some level, but was disappointing to see first hand. If they feel you are too good in your department, you are moved to another because they don't want you to be too comfortable.
Pros
Benefits
Cons
Shift Work (ranging from 5:00 am to 11:00 pm)
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Need more challenging job with more diversified environment
Department Manager (Current Employee) –  Toronto, ON26 February 2018
Great place to work with minimum options to move up accordance with your past and present experience.

Fairness of the job equity is very slow, who you know works through the old micromanagement system.
Pros
Settle job
Cons
Long hours
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Great Values and Opportunities.
Sales Department Manager (Current Employee) –  Brampton, ON30 January 2018
Lowe's offers good job security and career advancement options. They provide good structure and values to help their teams grow and in so provide better customer service.
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Excellent company to work for
Department Manager (Former Employee) –  Whitby, ON16 January 2018
Prepare daily task list for employees, making sure everything is lip to the line, selling the entire project making it feel as though you are a big part of their project. Self rewarding.
Pros
Training
Cons
none
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Up and down
Department Manager (Current Employee) –  Edmonton, AB18 December 2017
It all depends on the staff around you. Management need to understand they're staff better and help more. People at the top are no existent to store staff
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Great team environment
Department Manager (Current Employee) –  New Westminster, BC14 December 2017
Great team environment. Management still struggles with the treatment and following procedures. Working with a strong team on sales floor makes the job more enjoyable.
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Enjoyed being part of the new store opening in Barrie, working from the ground floor up.
Department Manager (Former Employee) –  Barrie, ON7 December 2017
Long hours yielded satisfaction when able to solve a customer's problem, advancement was attainable, team was great to work with. Hardest part was dealing with disgruntled customers. Management was all over the place, no continuity in their policies.
Pros
Great team to work with
Cons
Stressful
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good work enviroment
Department Manager Freight Flow/ Delivery (Current Employee) –  Toronto, ON7 October 2017
favourable work hours, weekends off.
work safety emphasized.
approachable management team.
teamwork and customer service engrained.
some heavy lifting.
working together to accomplish tasks assigned.
Pros
good hours
Cons
na
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department management
Department Manager (Current Employee) –  Newmarket, ON9 August 2017
Lowes is a good company to work for but hard to move up the ladder. Lowes is a large company with many great idea and offers the staff courses to take to continue their learning and in hopes of moving up with in the company.
Pros
benefits
Cons
hours
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Typical Big Box Retail Job
Department Manager (Current Employee) –  Victoria, BC13 July 2017
Understaffed, No clear direction in what employees need to accomplish. Hard to get tasks done in this kind of environment. The moral is declining more and more each day. Lot's of staff turnover as staff do not get enough hours.
Pros
Helping Customers
Cons
Moral is low
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Fun and Positive work environment
Department Manager (Current Employee) –  New Westminster, BC13 February 2017
Awesome company to make advancements and meet different people on a daily basis. Life skills that make you see different point of views with peer and customer interactions.
Pros
Bonuses, Benefits, Paid Sick Time & Paid Vacation
Cons
Shift Work
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Staff was always fun to be with
Department Manager, Customer Service (Former Employee) –  Calgary, AB9 February 2017
The store was fun to setup and be part of that environment. The management treated you like one of them, most of the time. It was great fun how all staff felt like family.
Cons
No set schedule
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Fast Paced Retail Environment
Sales Specialist/Department Manager (Former Employee) –  Edmonton, AB17 January 2017
Being department manager of Plumbing had very unique challenges. It was often the busiest department as we provided solutions to repair faulty plumbing, where other departments would be selling new tools, flooring, and building materials.

Management was suffocating. Micromanaging and unrealistic task assignments to an overworked and understaffed team made days long and hectic. Sales were always the priority, but often other tasks would be assigned when only 1 or 2 associates were working.
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Decent place to work
Department Manager (Former Employee) –  Brantford, ON14 December 2016
Lowe's was a good place to work at and was one of the main reasons i left my past company to take on a bigger and more important role in management. Overall the work environment was fun and i loved my position. Senior managers need a lot of work in how they talk and approach there customers and employees. Overall the biggest reason i stayed here for as long as i did was because of my store manager and how good he was to me
Pros
employees
Cons
Assistant Store Managers
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Excellent place to work
Department Manager Sales (Current Employee) –  Mississauga, ON9 June 2016
Our days usually starts off with morning meeting and Lowes cheer.
Very professional enviroment , on-going learning modules which are both computer bases as well as practically hands-on experience.
Management is very co-operative and unbiased. A-lot of teaching and learning is part of everyday life . Co-workers very extremely friendly and helpful.
I see a great future with the expansion plan they have for the next 5 years in Canada.
Pros
Bonus structure, Management Support
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Would not recommend
Department Manager (Former Employee) –  Sarnia, ON12 March 2016
No job security, highly overworked with little to no recognition. No adherence to HR policies, nor to PIPEDA legislation. Fire at will, no consideration to bullying, overwork, and little to no support from upper management with customers or peak busy times.
Pros
customers, learning
Cons
unpredictable work hours, overworked, poor management
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Great Place to work
Department Manager – Installation Services (Current Employee) –  Mississauga, ON25 February 2016
Lowe's in Canada is a growing organisation, which means a lot of opportunity to grow. Great leadership , lots of opportunities.
Pros
Staff discounts on purchases
Cons
Old Software
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most people are ok
Department manager admin/customer service (Current Employee) –  Sault Ste. Marie, ON18 February 2016
management is very "clicky" you are either liked or not and everyone knows. Best assistant left for other opportunities he was the only one that knew anything and treated associated with respect
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Overall rating

3.7
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