Lookout Emergency Aid Society Management reviews

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2.0
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Management is the worst
Shelter Resource Worker (Former Employee) –  Surrey, BC28 March 2019
Working here was great at first and would be great for someone who is willing to constantly work 16 hour shifts. Staging is horrible and managers do not support their employees when no one shows up to relieve you, they just expect you to stay late. The only way to get a promotion in this company is to have a friend or family member on the management team. The nepotism going on here is ridiculous.
Pros
Most of the other staff are awesome and the clients can be amazing
Cons
Everything else.
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5.0
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dynamic, interesting environment.
shelter resource worker (Current Employee) –  British Columbia15 September 2018
There is no "Typical" day at work, every day is a new experience. Constantly learning and growing as a person- you face many challenges. Management at my site is very dependable and there is a team that looks out for each other. Debriefing with shift partners is what keeps me sane. There is an element of safety amongst the drug use and mentally undiagnosed. The guests and the staff 'lookout' for one another. There is a sense of community and togetherness.
Pros
rewarding seeing improvements and growth in established rapport with clients
Cons
emotionally, mentally taxing
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3.0
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lookout
Janitor/Cleaner (Former Employee) –  Vancouver, BC16 November 2017
go in and clean
don't work to fast is what i was told
management is meh
workplace culture is what you make it
the dope users
idk i guess the pay but watch it close....
Pros
the pay
Cons
the pay might go down
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1.0
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bad place to work
shelter worker (Former Employee) –  Surrey, BC12 November 2017
lookout in Surrey is very toxic. the management has created a culture of employees reporting each other. there is a lot of catty behaviour by the employees trying to maintain there position.
Pros
trying to help
Cons
toxic environment ..dirty disease environment
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3.0
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Rules and policies of the organization are inconsistent.
SHELTER RESOURCE WORKER (Current Employee) –  Vancouver, BC17 April 2017
Policies and procedures are inconsistent, and that makes it very confusing for the staff. At some point it feels like the organization is completely in a laisser aller state.
Pros
people can bring their pets at work
Cons
People who are not into animals being at work don't have a choice
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5.0
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Positive Review
Support Worker (Former Employee) –  Surrey, BC5 August 2016
I liked working at the Lookout and enjoyed the free training available. I would have stayed there and continued my climb as my skills and training progressed had I not moved out of BC for family reasons. The management and others I worked with where a great group.
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Overall rating

3.7
Based on 19 reviews
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Ratings by category

3.6Work/Life Balance
3.3Salary/Benefits
3.2Job Security/Advancement
3.2Management
3.1Culture

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