Been working here sine past 4 years. First the pros very kind hearted people. Best minds in Retail and managing the business and brand.
IT is unplanned, no process, In-competent senior management running IT. Relying heavily on external contractors to fix issues when they arise, Instead of proactively implementing proper process, procedures and change management. Lack of technical depth in leadership led to bad decision making in choosing vendors for major implementations causing lot of stress for IT admins and help desk team. Lack of work life balance as constraints of resource, They don't identify lack of resources in IT as management consider IT as unwanted cost and don't feel the company has grown enough to expand, Which is a huge mistake and will eventually bring the business down on it's knees if they go by this philosophy.
Advise of employees on better implementations is neglected by senior management, Who believe a lot in vendors and contractors than the employees who work hard and provide better solutions.
Best employees with better skills don't last long as they know the lack of depth in knowledge in Senior management in IT.
Secure job, Good place for interns and beginners.
No work life balance, Not the place for experienced IT professionals