I think that when I was there, they were experiencing a lot of transition in management, and there seemed to be a lot of unhappy people. I was moved up into a position that I was unqualified for on the spot, and had to learn everything on the go - this was no big deal, but I was not rewarded with any sort of raise for progressing into Deskside II support working on client sites and dealing with much more stress and more timelines... The higher ups didn't seem to have time for us while I was there and thus a lot of good employees that I knew left.
Good community, supportive work environment
management seemed to be scrambled, too many managers