Sales and Rental Associate (Former Employee) – Brampton, ON – 13 March 2019
I enjoyed working with the company for the most part. Most days were handling stock, customer service, and other stock related things. I happened to be moved departments early on (from guitar to drums). Not knowing anything about the department was tough but there is an opportunity to learn the basics. My largest complaint is that the extensive knowledge one needs to be exceptional at this job does not come with the right amount of pay. Perfect for a starter job, or for someone who works in the music industry but needs a steady income. There isn't many opportunities to rise in position as many of the senior staff are pretty locked in. Unless more stores/positions become available that's just the way it is.
Workplace environment is fairly relaxed, many opportunities to learn new skills
Customer service is always hard for people new to the field, it can be a steep learning curve
Floor Supervisor (Former Employee) – Mississauga, ON – 25 January 2019
Dealing with customers is the best part of this job. Learning about products and passing information on to customers. Management is good - people seem to forget that this is a retail job. As far as retail jobs go, this is a fantastic one.
Sales Associate (Former Employee) – Brampton, ON – 13 September 2018
Not all long and mcquade locations are bad, just this one. Management expects a lot out of their employees for minimum wage and fails to address the real issues at work and it comes off as just plain lazy. They are also very blunt and get away saying things that no other employment place would. They also like using fear as a tactic, threatening to fire people and keeping everyone on edge. The turnover rate here is very high and they fail to fill the holes in a timely matter. Otherwise the company itself is a great company to work for as they take care of the employees.
Free lunches once in awhile, training at head office
Expect more than you can probably handle, management
Co-op Placement (Former Employee) – London, ON – 29 August 2018
Long & McQuade Is an absolutely fantastic place for a co-op placement. The staff are all very welcoming and always super friendly to co-op students. The store environment is also a very good place to learn.
Musical Instrument Repair Apprentice (Current Employee) – Vancouver, BC – 30 July 2018
The people, manager, and work environment is amazing. The manager actually cares about the employees and knows how to take care of them. There are very good full time benefits and I am surround with people who share my passion for music. I love my job here and I am sad to leave.
Music Teacher (Current Employee) – Waterloo, ON – 18 June 2018
Teachers are sub-contractors for Long n Mcquade so they don't necessarily work "for" them. You make your own hours and rent studio space, teach from your own knowledge base and self-made curriculum. The environment is nice, and the staff are friendly.
SALES ASSOCIATE (Former Employee) – Brampton, ON – 28 March 2018
Working at Long and McQuade was a great experience in terms of it was a great place to work. I was able to learn a lot about the place that I worked and the products that I was selling. A typical work day consisted of getting to work before opening to clean up and get the story ready for the day. Those tasks included making sure product was readily available to customers, and putting new stock away.
Very successful company, job security, not a great salary/benefits.
Sales Associate (Current Employee) – Waterloo, ON – 27 February 2018
This company has many customers and high end contracts so they are very stable and there will be work for a very long time. Still family owned and they like to state that they give a family atmosphere which they do. The only real negative I have to say is that the salary is very poor at all positions. You will receive a lesser salary then that at any other company with a higher job title so you have to work here mostly for the love of music. Many times of year you will be forced to work extra hard such as the whole month of December including boxing day. There is no Christmas bonus, and they do not spoil your children at the yearly staff party.
Co-op Student (Former Employee) – Toronto, ON – 3 February 2018
I enjoyed working here for the most part. I like how I learned how wireless microphones work and how to properly wrap cables. What I did not like, however, was the fact that I was not paid for all the work I did, and that I was required to stand for long periods of work without sitting on the job. Still, I found it to be a nurturing experience, and will probably remember it for a very long time.
Cooperative Education Student (Current Employee) – North York, ON – 19 November 2017
I am a cooperative education student at Long & McQuade and I have learned many key aspects of the career world. My supervisor gives me specific instructions that help me to learn more about the store and the business.
Piano Instructor (Former Employee) – Regina, SK – 16 August 2017
I had an amazing experience teaching my students and working with the other teachers and employees. The environment was great and I was able to set up my schedule around my university and high school schedules. I would recommend working here to anyone, especially anyone who would like to teach music.
Worked here during the summer & loved it. Worked alone or with one other guy, no manager looming over. Let to our own devices. Surrounded my musicians. Liking the space made working there fun & enjoyable!
Volunteer (Former Employee) – Saint John, NB – 5 April 2017
A typical day at work would be spending the morning breaking down the boxes in the backroom sorting area, then tossing them into the dumpster Polishing merchandise and vacuuming the storefront in the afternoon, Management was good and the workplace culture was friendly and supportive, the hardest Part of the job was tossing the boxes out in -20 weather. The most enjoyable part of the job was taking care of the instruments. I learned the importance of doing right by others and working cooperatively.
Labourer (co-op) (Former Employee) – London, ON – 10 January 2017
Great people great customers, id love to work at this place again. i got to work on some guitars, learn how to properly wrap cables. take invintory, it was fun and i learnt a little bit of tips about the thing i love... music
Sales Associate - Drum and Guitar Dept. (Former Employee) – Victoria, BC – 19 November 2016
I enjoyed working the Long & McQuade, but management wasn't upfront with their expectations, and the hours they were looking to fill. After being flown out to Toronto for an all expenses paid sales course, only after that did they tell me what my schedule would be. Unfortunately, it clashed with my needs, so after a short time, I had to leave.