Sales Associate (Former Employee) – Brampton, ON – 13 September 2018
Not all long and mcquade locations are bad, just this one. Management expects a lot out of their employees for minimum wage and fails to address the real issues at work and it comes off as just plain lazy. They are also very blunt and get away saying things that no other employment place would. They also like using fear as a tactic, threatening to fire people and keeping everyone on edge. The turnover rate here is very high and they fail to fill the holes in a timely matter. Otherwise the company itself is a great company to work for as they take care of the employees.
Free lunches once in awhile, training at head office
Expect more than you can probably handle, management
Co-op Placement (Former Employee) – London, ON – 29 August 2018
Long & McQuade Is an absolutely fantastic place for a co-op placement. The staff are all very welcoming and always super friendly to co-op students. The store environment is also a very good place to learn.
Musical Instrument Repair Apprentice (Current Employee) – Vancouver, BC – 30 July 2018
The people, manager, and work environment is amazing. The manager actually cares about the employees and knows how to take care of them. There are very good full time benefits and I am surround with people who share my passion for music. I love my job here and I am sad to leave.
Music Teacher (Current Employee) – Waterloo, ON – 18 June 2018
Teachers are sub-contractors for Long n Mcquade so they don't necessarily work "for" them. You make your own hours and rent studio space, teach from your own knowledge base and self-made curriculum. The environment is nice, and the staff are friendly.
SALES ASSOCIATE (Former Employee) – Brampton, ON – 28 March 2018
Working at Long and McQuade was a great experience in terms of it was a great place to work. I was able to learn a lot about the place that I worked and the products that I was selling. A typical work day consisted of getting to work before opening to clean up and get the story ready for the day. Those tasks included making sure product was readily available to customers, and putting new stock away.
Very successful company, job security, not a great salary/benefits.
Sales Associate (Current Employee) – Waterloo, ON – 27 February 2018
This company has many customers and high end contracts so they are very stable and there will be work for a very long time. Still family owned and they like to state that they give a family atmosphere which they do. The only real negative I have to say is that the salary is very poor at all positions. You will receive a lesser salary then that at any other company with a higher job title so you have to work here mostly for the love of music. Many times of year you will be forced to work extra hard such as the whole month of December including boxing day. There is no Christmas bonus, and they do not spoil your children at the yearly staff party.
Co-op Student (Former Employee) – Toronto, ON – 3 February 2018
I enjoyed working here for the most part. I like how I learned how wireless microphones work and how to properly wrap cables. What I did not like, however, was the fact that I was not paid for all the work I did, and that I was required to stand for long periods of work without sitting on the job. Still, I found it to be a nurturing experience, and will probably remember it for a very long time.
Cooperative Education Student (Current Employee) – North York, ON – 19 November 2017
I am a cooperative education student at Long & McQuade and I have learned many key aspects of the career world. My supervisor gives me specific instructions that help me to learn more about the store and the business.
Piano Instructor (Former Employee) – Regina, SK – 16 August 2017
I had an amazing experience teaching my students and working with the other teachers and employees. The environment was great and I was able to set up my schedule around my university and high school schedules. I would recommend working here to anyone, especially anyone who would like to teach music.
Worked here during the summer & loved it. Worked alone or with one other guy, no manager looming over. Let to our own devices. Surrounded my musicians. Liking the space made working there fun & enjoyable!
Volunteer (Former Employee) – Saint John, NB – 5 April 2017
A typical day at work would be spending the morning breaking down the boxes in the backroom sorting area, then tossing them into the dumpster Polishing merchandise and vacuuming the storefront in the afternoon, Management was good and the workplace culture was friendly and supportive, the hardest Part of the job was tossing the boxes out in -20 weather. The most enjoyable part of the job was taking care of the instruments. I learned the importance of doing right by others and working cooperatively.
Labourer (co-op) (Former Employee) – London, ON – 10 January 2017
Great people great customers, id love to work at this place again. i got to work on some guitars, learn how to properly wrap cables. take invintory, it was fun and i learnt a little bit of tips about the thing i love... music
Sales Associate - Drum and Guitar Dept. (Former Employee) – Victoria, BC – 19 November 2016
I enjoyed working the Long & McQuade, but management wasn't upfront with their expectations, and the hours they were looking to fill. After being flown out to Toronto for an all expenses paid sales course, only after that did they tell me what my schedule would be. Unfortunately, it clashed with my needs, so after a short time, I had to leave.
PIANO TEACHER (Former Employee) – Regina, SK – 14 November 2016
I only stayed for the students and parents, but not the management. There's too much management politics, passive-aggressive people, hiring mainly relatives (which is illegal), and a terrible work-life balance. Basically, the teachers had to do the office's job, and that was stupid (attendance, collection, scheduling, re-scheduling, attending to complaints, etc). We also had to buy our own incentives for kids (stickers, treats). The deduction to my pay cheque went to "administration" and "studio rent." Also had to call all of my own students to cancel lessons if I was too sick to work; which is contradictory, because if I'm too sick to work, I'm too sick to make 30 calls.
Music Educator (Former Employee) – Guelph, ON – 30 August 2016
didn't fill the time slots as they became available, no communication, no people skills, left the scheduling for the teachers, conflicts in scheduling because of lack of data entry. had no idea how to run a recital, she did not provide the equipment on the list, didn't hand out certificates, did not have the performers in the schedule according to instrument therefore time delays the list goes on. June 2016
discount on Books
Incompetent Lesson coordinator, no communication, scheduling problems
Contract-self employed Music Teacher (Former Employee) – Brampton, ON – 30 August 2016
The lesson Coordinator here at this store was fantastic when I worked there from 2004-2011. He was organized , under stood people, created an enjoyable atmosphere to work in, organized teacher socials once a month where everything was freely discussed. Placed students with the teachers who most suited the student.
Great atmosphere, great people
working Friday nights conflicts with playing live engagements
An excellent part-time, variable job with great people
Instructor (Current Employee) – Windsor, ON – 24 July 2016
A typical day involves arriving, checking the lesson schedule for the day (cancellations or additions can be made last-minute) and going over lesson plans. You have an assigned room that facilitates your instrument of instruction. Parents and students come in and out and you teach, update the parents and then report to your supervisor about the general status of lessons and anything salient or upcoming.
I learned how to bring energy and enthusiasm to bear when you are not feeling those things, as your ability to elicit such from your students is a huge part of the job. I learned about my own weaknesses in trying to balance friendly behaviour with authoritative behaviour, keeping focused for hours on end and, in presenting facts to members of the public in such a way as to both be informative and supportive.
The management is excellent. They are cooperative, helpful, and competent. They root for you to succeed and do many things to coordinate your student load with your schedule.
Co-workers are generally quite friendly. The teachers are technically sub-contracted and, as such, there is a bit a variance in the teaching staff every so often. Most of them are affable and competent. Some of them are merely affable.
The most difficult part of the job is reconciling the expectations of members of the public with the reality of instruction. For example: a parent wishes their child to achieve a certain certification or level within a set period of time but the child is either unwilling or unable to achieve this goal (for many possible reasons). Often, though you can be onmore... good terms with the parent, their frustration with their child's perceived lack of progress towards this goal can lead to many ill things: the dismissal of the student, antagonism toward the student, refusal to acknowledge the student's effort (invalidating a child is a terrible thing) et cetera.
The most enjoyable part of the job is simply when a student has some breakthrough or joyful moment. To see a five-year-old smile and giggle because they are making music, or to see a college student get shivers from their joy of music is a remarkable thing.less
Flexible scheduling, great group of people
No built-in breaks for longer days, inconsistent student load, summer and holiday drop-off leads to large paycuts.