This place is a nightmare! Absolutely TOXIC!
Associate Merchant (Former Employee) – Toronto, ON – 10 October 2019
I have never worked for such an awful organization; and hope to never again. The worst “leadership” I have ever experienced. They think "culture" means hanging posters on the wall and making a speech periodically at a meeting, but the “leadership” team doesn't exemplify any of the traits they preach about. They have no idea how to lead, or inspire (or coach, mentor, etc.). Not to mention, they are completely inauthentic. There is no training for your role. Sink or swim... rely on broken telephone and others to help you figure things out... but you are held responsible for all errors- even though you have not been trained. Terrible, terrible culture. Advancement is not based on merit, but office politics (or friendships of the “leadership” team)... so if you're not prepared to smile and agree with everything the “leadership” team says and does... then be prepared to stay in your role, because you won't be promoted. They ask for feedback, but if you provide it, you are penalized and again, won't advance. The turnover rate at this office is like nothing I’ve seen. It would be comical if it wasn’t so sad. This place is TOXIC. For your mental health and well-being… do yourself a favor and stay far away!