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Customer Service Representative interviews at Loblaw

Here’s what others thought about the interview process at Loblaw.

Interview experience

Based on 92 interviews

Interview difficulty

Based on 90 interviews

Interview process length

Based on 79 interviews
About a day or two

Customer Service Representative interview process at Loblaw

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, their rating is 6.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, their rating is 3.

Interview process length
About a day or two
About a week
About two weeks
About a month
More than one month
Most reported steps
On-site interview
Phone call/screening
Background check
Problem solving exercises
Group interview
Least reported steps
They have no interview
Take-home/sample work
Drug test

What candidates say about the interview process at Loblaw

  • The interview process was very simple, I did not feel nervous and they made me feel calm and welcome during the process.
    Shared on 12 April 2017 - Customer Service - Alliston, ON
Read more about the interview process at Loblaw

Customer Service Representative interview questions at Loblaw

Commonly asked questions, as reported by candidates

  • Never did have a formal interview. Was invited for a trial and after a few hours of working was hired.
    Shared on 11 March 2022 - Customer Service Representative (Part-time) - Toronto, ON
  • If you like working in a team atosphere. Goal was to make the customer service experience to its highest level possible in satisfaction.
    Shared on 1 January 2018 - Customer Service Representative - Burlington, ON

Customer Service Representative interview tips at Loblaw

Dress code for the interview
  • Business casual (e.g. dress slacks)41%
  • Casual (t-shirt and jeans)25%
  • They didn’t have a dress code19%
  • Formal (business suit)10%
  • Special outfit (e.g. protective gear)5%

What advice do candidates give for interviewing at Loblaw

  • It is a very easy interview process
    Shared on 3 March 2022 - Customer Service Associate - Fergus, ON
  • Companies
  • Loblaw
  • Interviews
  • Customer Service Representative