Used to be much better, but still not the worst.
Keyholder/Shift Manager (Former Employee) – Toronto, ON – 9 July 2017
As people, the management were some of the nicest, honest people I've ever had the pleasure of meeting.
As managers, they routinely ignore staff complaints, issues that greatly affect staff performance, and suggestions that would greatly increase productivity and workplace efficiency.
Some examples include: not having any sort of standard for when the schedule is made or distributed, ignoring multiple complaints about an employee who routinely makes comments that would be simply unacceptable in any other workplace, because he is "good with numbers", and guessing produce shipment numbers because actually doing inventory would apparently be too time consuming.
That being said, it still isn't the worst place to work, as the work isn't too difficult, and you will generally have a good time while you are there. The food isn't half bad either, and the routine contests and promotions do help give you some extra motivation every so often.
The scheduling, when done correctly, can actually be great, and the hours are very flexible. It's a really good job for students or anyone who is trying to fit some hours into an already busy schedule. One really good thing would be that you are trained on every station in the store, so you'll end up with more experience than someone stuck on one position most days.
Free food (occasionally), fun promotional contests, flexible scheduling
Indifferent Management, poor work ethic among higher positions, poor communication between management and employees.