Happiness score is 58 out of 100
3.0 out of 5 stars.
Write a review

LifeWorks Careers and Employment

Work happiness

Scores based on about 33 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel their work has a clear sense of purpose?

About the company

  • CEO
    Stephen Liptrap, President & CEO
    approve of Stephen Liptrap, President & CEO 's performance
  • Founded
  • Company size
    5,001 to 10,000
  • Industry
    Management & Consulting
  • Headquarters
    895 Don Mills Road, Tower 1, Toronto, ON M3C 1W3
  • Link
    LifeWorks website
Learn more


Browse jobs by category

Community & Social Service

121 jobs


Salary estimated from 51 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 485 reviews and is evolving.



Client Care Counsellor in Remote
on 8 July 2022
Counsellor role good/bad? - depends on what you put into it
The client care counsellor role is part crisis intake, part customer service. The quality of counselling/psychotherapy you offer depends on your commitment to, experience and interest in single-session counselling. You could develop a good competency with appropriate training but don’t expect to get that within the company. You will need to take the initiative to develop as a therapist here. You may at times wish you could do more for clients and you may also feel like you are on an assembly line. That said, there is a supportive and collaborative atmosphere among bright people and some good supervision to be had specific to this setting. EAP work is not for everyone, and you may feel ethically conflicted by the dual clients (individual and organization) you serve. If you are looking to help people, practice basic counselling skills, gain knowledge of resources, and value job security, you may be happy here. If you are looking for more focused growth in psychotherapy, this may feel like a limiting role if you don’t put in a lot of outside effort into training and skill development. Pay is lower than competitors.
Orthopédagogue in Montréal, QC
on 27 June 2022
Environnement de travail très agréable
Les superviseurs sont très présents pour que notre travail soit agréable et pour nous soutenir. L'avancement est possible et il y a une flexibilité d'horaire.
Business Analyst in Montreal, QC
on 21 June 2022
Relax workplace
Pretty relaxed workplace. Just not paid as much compared to the market. The cons are the fact it could be hard to get promoted because of the culture.
Customer Representative in Remote
on 14 May 2022
Worst place to work
They ironically lack empathy . The staff is fake. They don’t care about their employees but will pretend to. The work load doesn’t even match the salary. Their system always crashes lool. Very useless management. Can’t even reach HR when you need to. So glad i quite.
Analyst in Toronto, ON
on 29 April 2022
Do not work here
Upper management is extremely toxic; they continue to push you to take on extra responsibility despite being burnt out and understaffed. They do not care for employees which is a shame because their business is centered on wellness.

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 46 questions about working at LifeWorks. See the answers, explore popular topics, and discover unique insights from LifeWorks employees.

See questions about:

  • Benefits
  • Interviews
  • Salaries
  • Working Hours
  • Working Culture
  • Work from Home
  • CEO
  • Dress Code
  • Hiring Process
  • Office Locations
  • Background Check
  • Job Opportunities
  • Part Time Jobs
  • Working Environment
  • Work Life Balance

Interview insights

Insights from 230 Indeed users who have interviewed with LifeWorks within the last 5 years.

Average experience
Interview is average
Process takes about two weeks

Interview questions

Work experience

Shared on 12 March 2021

Standard fare. What have you done in other positions? What kinds of projects have you worked on? Some standard algorithm/optimization problems. Big-O notation was mentioned as well as some nitty-gritty SQL.

Shared on 25 September 2017

Addiction experience. Couple experience. Paperwork.

Shared on 19 July 2017

Common questions about LifeWorks

LifeWorks locations

People also viewed

  • Companies
  • LifeWorks