Customer Care Associate (Current Employee) – 100 International Blvd – 26 November 2013
Working as a Lifelabs Customer Care Associate is a learning experience each and every single day. Each day, thousands of specimens are collected, tested and reported; and everyday I get to give out information to doctors and medical personnel. These information aid them in providing their patients' proper care. Knowing that I’ve helped somebody; whether a doctor who is treating a patient in his office, a patient asking what they need to know to prepare for a test, or a nurse who needs information on how to handle a specimen gives me a feeling of great accomplishment each day. On top of all these, I get to interact with people who are friendly, helpful and make you feel you belong. After almost four years, I am still taking calls and giving out information and doing my best to make a difference.
Clinical Technical Assistant (Current Employee) – Vancouver, BC – 19 April 2018
You are definitely kept on your toes working for LifeLabs. Very busy and often short-staffed, but teamwork is amazing and your days go fast. You are entitled to plenty of vacation, but it is extremely difficult to get the dates you want when you have little seniority, especially during peak times (summer, Christmas, spring break). If you work closing shifts, expect to work overtime a lot. No shortage of hours for those who want to work.
Great co-workers. Opportunities to pick up hours. Awesome benefits.
Difficult to get time off. Labs often short-staffed. Some labs require you to work alone at times.
Lab Assistant (Former Employee) – Thorold, ON – 15 April 2018
I enjoyed working for this modern progressive company. There was plenty of opportunity for growth and to learn new skills. I especially enjoyed the camaraderie as encouraged by management. There was a very healthy and encouraging workplace culture in the entire lab.