LifeLabs
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LifeLabs Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative5 reviews
Location
Canada5 reviews
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Found 5 reviews matching the search
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3.0
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Very stressful environment. Long lineups, always short staffed. Very negative place to work. I don't recommend this employer.
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1.0
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Very stressful every day, all day. Cannot trust anyone to have your back. One good day at work then 5 bad days. The culture is everyone for themselves. Money is ok if you have been there a while but you will be taken for granted on a regular basis.
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5.0
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team motivated to deliver awesome experiences every day
We have a great work-life balance.

Really nice atmosphere. Great people to work with. Nice environment really enjoy it here. Would recommend to everyone.
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5.0
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Busy day-to-day work, but not stressful at all.
Friendly coworkers

helpful supervisors and team leaders

easy to understand work and straightforward programs
Pros
two breaks plus one lunch
Cons
no cons
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4.0
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Working as a Lifelabs Customer Care Associate is a learning experience each and every single day. Each day, thousands of specimens are collected, tested and reported; and everyday I get to give out information to doctors and medical personnel. These information aid them in providing their patients' proper care. Knowing that I’ve helped somebody; whether a doctor who is treating a patient in his office, a patient asking what they need to know to prepare for a test, or a nurse who needs information on how to handle a specimen gives me a feeling of great accomplishment each day. On top of all these, I get to interact with people who are friendly, helpful and make you feel you belong. After almost four years, I am still taking calls and giving out information and doing my best to make a difference.
Pros
Everyday there is something new to discover
Cons
Need longer lunch breaks
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