LCBO Employee Reviews

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Great bosses
Picker/Packer (Former Employee) –  Toronto, ON17 May 2018
Good place to work. Flexible with hours. Many stores to work near your home. Could use benefits. Not alot of heavy lifting, and tools to help you if there is.
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good benefits
Customer Service Representative (Former Employee) –  Scarborough, ON14 May 2018
good overall place to work
shifts are seniority based
lots of people who have been their for long who dont want to work
sometimes toxic environment
good steady pay
lack of hours at some stores
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Basic Customer Service Job, Fun Work Environment
Customer Service Representative (Former Employee) –  Toronto, ON11 May 2018
My co-workers and supervisor made work very fun and enjoyable, the salary was rather high for a customer service position as well. However management often gives short shifts (4-5 hours a day) and no days off. On my days off I was often still called into work because someone else called in sick and had to arrive very last minute. You often have to wait a long time for job advancement, but the job is fairly secure.
Pros
Great work environment
Cons
Scheduling of shifts makes work-life balance difficult
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Close to home, nice customers
Customer Service Representative. (Former Employee) –  Ottawa, ON9 May 2018
I was a fixed term employee, working the end of November to the end of December. Serving customers on cash was fun, as some of them have a great sense of humour, and most were repeat customers so you have prsonal jokes with them. Putting stock away and facing the stock wasn't too hard. Hardest part of the job is not being familiar with products to help customers, and being shown too quick on how to operate the cash register, I wasn't shown how to do certain things at all. I found out about certain aspects from a friend from a different location. They count cash the old way, by hand. Management was pretty nice and she was very encouraging. Most of the staff were pleasant to work with. It was near Christmas so we would get free pizza.
Pros
Nice customers, pleasant co-workers
Cons
Not knowing about products, cash register training too fast, being short term.
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Lcbo
Customer service consultant (Current Employee) –  Cobourg, ON5 May 2018
Great management and people to work with. Job/social life balance is a bit difficult. Advancement is hard in this company. The company is willing to help out when they can, and the job is a lot of fun.
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Another fast paced, friendly work environment.
Customer Service representative (Former Employee) –  Belleville, ON1 May 2018
Learned how to multi task to work as a team as well as independently. Provided many learning opportunities. Lots of knowledge updating through courses and seminars.
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Easy Work, Hard to Move Up
Customer Service Representative (Current Employee) –  Toronto, ON1 May 2018
I started as a seasonal employee and when xmas was over they hired me permanently. In my first year after xmas I only got 1 shift per month since its based on seniority. Its not a good job if you have bills to pay or a family to feed. if you want to get benefits yoyu have to be full time and to become full time takes approximately 12 years.
customers want you to recommend wines which can be hard if you don't know about wine.
lots of pressure to upsell
employees who have been there a long time treat you like you are stupid because you don't know everything.
its extremely boring
the pay is pretty good for the amount of work you do ($15/hour)
you basically can never get fired since its the government.
managers are very nice and understanding.
the uniforms make you sweat
Pros
good salary
Cons
no hours
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Good work environment
Customer Service Representative (Current Employee) –  Hagar, ON19 April 2018
Interacting with customers as well as stock liquor shelves as well as beer fridges. Housekeeping(sweeping, mopping, dusting, bathroom cleaning. Great coworkers.
Pros
good wages
Cons
not enough hours
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LCBO is a fun place to work, but doesn't hold much future
Summer Fixed Term at LCBO Waterdown (Former Employee) –  Waterdown, ON19 April 2018
LCBO is a nice job and a relatively stress-free environment. It is difficult to get many hours when you're entry level, and it can be very to rise up to a permanent part-time position or even full time. Wouldn't recommend for students or young adults.
Pros
taste testings
Cons
poor hours
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Professional environment
Customer clerk (Former Employee) –  Ottawa, ON15 April 2018
I had a great experience working with the LCBO. Though I knew it was a temporary position, I tried giving my all, I enjoy helping people and learning about the different alcohol. It is such an interesting world!
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Great place to work to meet your local drunks
Clerk/Cashier (Former Employee) –  Toronto, ON13 April 2018
Seriously there are some very crazy people out there that drink too much and come in to steal the product. Keeps that day interesting. In all honesty though it was a great place to work and the corporation is wonderful :)
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productive workplace
Sales Representative and Cashier (seasonal) (Former Employee) –  Toronto, ON11 April 2018
- organizing front displays of store and also shelving throughout the store
- maintaining overall cleanliness of cashier area (bags, boxes etc)
- greeting customers as they approach you and before they leave the store
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good pay, awful company
Customer Service Representative (Current Employee) –  Trenton, ON9 April 2018
Pay is really well, only benefit to this company. Not compatible for family life. Management will treat you awful and take advantage of you every chance they can.
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Upbeat and Accommodating
Team Member (Former Employee) –  Niagara, ON8 April 2018
Loved working for the LCBO. They provide wonderful training, are understanding and patient with new hires and always have backup. Whether busy or dead there's something to do and friendly coworkers and customers hardly make it feel like a job. Labour is minimal considering the tools in place, I have some mobility issues and was able to perform well without accommodations, which they do offer for those who need it! And the longer you stay the better wage you get!
Pros
Room to move up, rarely boring, comfortable enviroment
Cons
Just IDing and refusing service to customers can cause tension
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Workplace
Customer Service Representative (seasonal) (Former Employee) –  Ancaster, ON25 March 2018
I personally learned how to work at cash at a high pace speed. the management was great. the workplace culture had a fantastic vibe. The hardest part of the job was having to leave because it was only seasonal. The most enjoyable part was the awesome people.
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Very Good Company to work
Senior Quality Assurance Analyst (Current Employee) –  Toronto, ON20 March 2018
Very Good Company to work
Great workplace culture
A lot of knowledgeable people
Typical day at work will include working on the new requirements for Beer at Grocery project, reviewing Production Issues, dealing with the Business and Tech team
The most enjoyable part of the work was to go to the local Grocery and see the Beer and Wine on the shelfs - this was our team who make it happen
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A great place to work and to build a career
Manager (Former Employee) –  Lucan, ON19 March 2018
An overall great work environment, health and safety conscious, there is always room for advancement. Training available and a great place to interact with lots of people.
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productive and friendly environment
Customer Service Representative (Seasonal) (Former Employee) –  Whitby, ON16 March 2018
I learned a lot about the store and the products. It was a very friendly and helpful environment. The hardest part of the job was learning everything in the start.
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Relaxed environment
Cashier (Current Employee) –  Simcoe, ON16 March 2018
great place to work if you can get full time. if not theres not any room to advance or grow. Day to day duties are relatively simple. all in all a great place to work if thats what you need.
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Fun Place to work
Customer Service Representative (Current Employee) –  1900 eglinton ave E16 March 2018
Im a part time employee at LCBO and I really love working here. a typical day would include restocking shelves, assisting customers with their needs, and having an overall interesting day at the store.
Pros
staff tastings and learning about alcohol
Cons
unsafe when theft occurs
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Overall rating

3.9
Based on 357 reviews
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3.8Work/Life Balance
3.7Salary/Benefits
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3.7Management
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