LCBO Employee Reviews

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Good Seasonal Job
Seasonal Customer Service Representative (Former Employee) –  London, ON1 December 2017
If you are looking to make extra money during the summer or the holidays than this is a great place. Good hours and my co workers were fine. Never had a bad experience with a customer. I was a seasonal employee so I don't know what its like to show up there everyday for years, just worked there for 6 weeks and it was fun.
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Fun place to work
Cashier (Former Employee) –  London, ON17 November 2017
The management was very assertive as well but fair which is expected in management. I would cash out customers as well as maintain the store and put stock away
Pros
government job
Cons
minimum wage
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filthy
Warehouse worker (Current Employee) –  London, ON14 November 2017
management will run that place into privatization due to harassment and terrible treatment of workers
place is dirty
cobwebs
inches thick, black dust
Pros
benefits, livable salary
Cons
harassment from management worked like slave
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Productive fast paced ennvironment
Customer Service Representative (Part-time) (Current Employee) –  Guelph, ON9 November 2017
Long hours, 6 days a week. Part time pay with full time hours and no benefits.
Worked with some amazing managers, and some great staff.
Very physical work, and sometimes not the friendliest customers.
Overall its a nice place to work but the work/family balance is terrible.
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Nice small store and conveniantly located
Law Clerk Litigation (Former Employee) –  new hamburg, ont8 November 2017
Enjoyed working with the public, friendly co-workers. Learned about inventory and stacking shelfs...flexable comfortable hours...fast paced at times with is what i prefer!
Pros
comfortable enviorment
Cons
no cons
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Not a great place to work any more
Customer Service Representative (Current Employee) –  Owen Sound, ON3 November 2017
Some of the worst managers I have ever worked for are at the lcbo. Pick favourites who tend to be the laziest most Unreliable! Work 7 days a week and still don't get 40 hours. You are expected to be available for call in
Pros
Decent wages
Cons
Can't get full time until you spend 15 years as a casual
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management
CSR - Customer Service Representative (Current Employee) –  Thornhill, ON29 October 2017
The store I work in the management is very poor. Manager doesn't know how to schedule and all the time calling staff the same day to come for work. he thinks people have no life. assistant manager is all the time seating in office and not helping staff on floor. useless management. no good shift leaders in the store all the time seating in office and chatting on phones.

Unbelievable who hires them???
Pros
good wage
Cons
poor management
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Great job in theory but too many bosses
Retail Cash and Customer Service (Current Employee) –  Toronto, ON22 October 2017
Great training but it's not utilized in the workplace
Not a difficult job but management makes your life difficult if you make mistakes
Can't get enough hours in one store so have to travel all over to make enough money to survive.
Not a long term job.
Cons
precarious work hours
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Meeting new people
Cashier and Clerk (Former Employee) –  Spanish, ON10 October 2017
Short shifts of stalking shelves and serving customers
Went through many hours for training and product knowledge courses during off shifts.
Working with the LCBO team was a great work experience.
Pros
Paid for training time on off work days
Cons
Many hours of online training
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Solid Job
CSR - Customer Service Representative (Former Employee) –  Ottawa, ON7 October 2017
Very organized, strong union, and good pay. The strong union means good pay and benefits, but also often means a very political work culture. Also, seniority rules, meaning being a better worker doesn't really help advancement and recompense, but merely being there longer promises these things.
Pros
Product Knowledge/Learning
Cons
Highly Political
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Amazing job
Customer Service Rep (Former Employee) –  Toronto, ON3 October 2017
I loved working at the Lcbo, it was a great seasonal job and have been lucky enough to learn and take so much from! We had Christmas lunch together had amazing conversations and I got great training!
Pros
Free lunch on busy days, training
Cons
Sometimes drunk people
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Government regulated liquor store
Customer Service Representative (Former Employee) –  Ottawa, ON22 September 2017
Easy semi-relaxed job with certain areas taken very seriously, such as selling to underage people. Was on fixed contract but there was a chance to move to part time afterwards.
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Null
Customer Service Representative (Current Employee) –  Toronto, ON14 September 2017
We love to help our customers and are very knowledgeable! Hardest part is dealing with customers who are intoxicated. Most enjoyable part of this job is learning new items.
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Cashier
Customer Service Representative (Former Employee) –  Etobicoke, ON13 September 2017
I would typically do cash, returns, customer service. I had also done some stocking. which would be putting away bottles cans of alcohol. I enjoyed working on cash at the job, meeting new people.
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great part time job
Customer Service Representative (Current Employee) –  Toronto, ON8 September 2017
typical retail job, customer service, cash, stocking, cleaning
must work evenings and weekends
great job security
constant product knowledge
tough work/life balance
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ask alot of questions during interview for full info on job
Casual CSR (Current Employee) –  Kitchener7 September 2017
Physically demanding and exhausting work, whether its standing at a cash register or unloading daily truckloads of heavy boxes.
Coworkers are great and helpful, management is poor and antiquated. Rate of pay is outdated , no benefits for casual positions.
Expect to work most evenings until 10 pm, including weekends. Sunday work is mandatory.
If you do not have a social life or family committments, this is the perfect job for you.
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Dont get caught up in the "its a government job" hype
Customer Service Representative (Former Employee) –  Toronto, ON31 August 2017
expect to work part time (5-15hrs) for 8 years with no benefits before you are eligible for a full time position. Worst Management and they treat their employees horrible.
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Great staff, productive and helpful environment
Customer Service Representative (Former Employee) –  Belleville, ON17 August 2017
Everyone I worked with were great people. If I ever needed assistance on something everyone would be happy to help. I really enjoyed working here as it helped my interpersonal skills and merchandizing skills.
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hours suck
Customer Service Representative (Former Employee) –  Aurora, ON14 August 2017
started out getting 20 plus hours a week and now havent worked the past month and still not scheduled the next 2 weeks. dont get how they expect people to pay bills when they get no hours
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temporary work
Customer Service (Former Employee) –  Ottawa, ON14 August 2017
Difficult to get hired for fulltime/permanent positions within LCBO. Fast pace and friendly. Uniform, dirty work environment, risk of theft, customer service, cashier, restock, clean up breakage and gather shopping carts.
Pros
Sampling new inventory
Cons
Limited advancement
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