Laurier Optical Management reviews

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5.0
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Professional job with great future
Regional Manager (Current Employee) –  Ottawa, ON15 March 2018
I have been working at Laurier Optical last five years; company has new owners since 2018 and they are holding great professionalism; I do understand all bad comments and reputation are coming from previous owner but those days are gone and Laurier optical is offering a great deal of opportunity for optometrist and opticians.

With all good changes at Laurier Optical stores; we have new professional staff, amazing designer frames and excelling on customer service; I will kindly ask all Ottawans to go visit Laurier Optical locations and see how things are way better.

Professional Management is already proven itself on effective store operations, employee and customer satisfaction.

Enjoy your new Laurier optical store.
Cons
full time - part - time jobs available with training
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3.0
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No job security, Called at last minute to fill shifts, no benefits
Optometrist Assistant (Former Employee) –  Mississauga, ON9 September 2017
The staff were friendly and always there to assist each other when needed. Management unapproachable. No job security. Huge turn over of staff.
I set up the Optical Clinic to perfection and then was let to go to be replaced by someone who would work for less money than me.
Pros
Friendly staff
Cons
No job security. Huge turnover with staff.
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1.0
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Terrible management, which fails to keep its promises
Clinical Assistant/ Sales Associate (Current Employee) –  Ottawa, ON5 July 2017
My review is for Laurier Optical in Carlingwood Mall for the Clinical Assistant/ Sales Associate position:
- Do not work there, as top management promises salary increase before hiring you, but once you're hired, you're stuck with that salary.
- There is no feedback from top management, they never answer your inquiries either through phone or email.
- Customers are never happy because their orders are not delivered at time and sales associates have to deal with their frustration.
My recommendation is to stay away from that company!
Pros
free parking, flexible hours, good colleagues, good store managers
Cons
poor management, employees keep resigning, no life-work balance, top managers never keep their promise
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4.0
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It was quite an eye-opener to work for a leading chain of Opticals in and around Ottawa
Book Keeper (Former Employee) –  Ottawa, ON2 March 2017
The working atmosphere was just about ok . The hardest part was to cope with the whims of the CEO but it was a rewarding experience to work under their Finance Manager
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5.0
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Always exciting!
Manager (Current Employee) –  Ottawa, ON11 November 2016
Laurier Optical is a family oriented company and will work with anyone to help them grow as an individual and employee. Focused on building customer service at a great price. Management will work with you to achieve your goals and continuously move up within the company.
Pros
Many store locations, friendly coworkers, professional environment as it is retail mixed with medical
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2.0
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Belleville Review
Sales Associate/Opticican (Current Employee) –  Belleville, ON8 November 2016
Obviously many of the previous reviews have not had the pleasure of working in the Belleville location. I have worked for Laurier Optical for the last 16 years and have been treated with nothing but courtesy and respect. The working environment in the Belleville location is and has been nothing but enjoyable hence 16 years of employment. I would recommend employment in this location to any potential candidate. Staff, management and customers are always a pleasure.
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2.0
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Awful workplace and management
Sales Associate & Medical Receptionist (Former Employee) –  Ottawa, ON9 August 2016
The best part of this job was the people I worked with. The CEO is a psychopath and there is no job security. Employees are constantly threatened and transferred around to different locations. Extremely unprofessional work environment.
Pros
Co-workers
Cons
Management, salary
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1.0
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An absolute nightmare
Sales Associate (Former Employee) –  Ottawa, ON2 June 2016
If you like being screamed at, demeaned, discriminated against, and berated for poor performance when you're provided no training whatsoever yet expected to excel, and you're a big fan of micro-management in a psycholigically toxic work environment that's full of mistrust, mistruths and misinformation, then this is the perfect job for you. Otherwise, run away and never look back.
Pros
Will hire anyone
Cons
Too many to list
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1.0
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just don't bother
Store Manager (Former Employee) –  Kanata, ON6 May 2016
what others are saying about this place been useless is true they don't care about you and don't provide coaching to correct when they feel u not doing what they want u to do.
I invested my time to really learn the wrk just to had been fired for no reason.
Pros
paid lunch break
Cons
management
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1.0
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Run away.
REGIONAL MANAGER (Current Employee) –  Ottawa, ON24 April 2015
Guilt trips, Emotional upper management, no raises, no overtime, communist toxic environment, if you survive the never ending rotating door, you get tossed around 16 different locations with barely any notice, you basically owe your life, professional and personal to this company.

No training, you have to learn to swim on your own, the only enjoyable part of the job is your co-workers who band together in support of you finding another job.

Please save your self, look elsewhere.
Pros
None
Cons
Everything you can think of.
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1.0
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Horrible company to work for!!!
Manager (Former Employee) –  Ottawa, ON7 March 2015
Beware of this company!

Improper training. They make it so you don't succeed.
This company has a very high turnover rate.
Treat you with no respect.
Higher management is a joke! Never organized, lies, transfers employees constantly.

If you don't perform to higher management expectation, they will transfer you to a further location as a punishment.

Some emplyees have gotten transfered up to 16 times in a year.

Long hours no overtime pay.
Couldn't take a lunch break as there's no one to cover you.
Pros
None
Cons
No overtime, horrible pay, long hours, no benefits
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3.0
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great employment
Medical Assistant (Former Employee) –  Kingston, ON26 August 2014
great place to work with friendly management. worked directly with dr and also in the dispensing area
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1.0
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Welcome to Laurier Optical !
Sales (Current Employee) –  Ottawa, ON29 May 2014
Welcome.

no pay for overtime; cutting stat holiday pays by using some internet clock-intricks, bad management, guilt trip, top management is emotional; no respect
Pros
easy to be hired, 30 minutes lunch break
Cons
no pay for overtime, cutting stat holiday pays by using some tricks, bad management, guilt trip, top management is emotional
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1.0
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!!!!!!
Sales Assoc. (Former Employee) –  Ontario20 March 2014
There's always something going on. The management team is a mess. If your smart you wont get cozy in your position; because chances are great that you will be transferred to another location. (It's not an option; so don't waste time trying to fight the transfer).
One moment your in the companies "good books" & you are amazing. The next moment; you let them down, your demoted, your no longer in the company good books. A lot of long term employees resign due to the constant turnaround in head office, management, as well as employees.
Pros
Friendly staff on the sales level; good Doctors
Cons
Stress stress stress.
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1.0
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Terrible Company to Work For
Sales/Frames department (Former Employee) –  Ottawa, ON24 February 2014
You will be hired at a low wage, with no benefits, if you want benefits you have to pay into them and they are not typically worth it. Management is the problem with this company, it is awful. They move you from position to position without asking, and they never give you a chance to settle and do a job well. If by chance management likes you, the boss will move you to other problem areas and expect you to succeed again, if you do not it is entirely your fault and you have failed the company. Loyalty is never rewarded.
Pros
They will hire you guaranteed because of high turnover
Cons
Most people get fired fast, those who survive are constantly looking for other jobs, terrible management, bad salary
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1.0
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Beware of this company!!
Manager (Former Employee) –  Ottawa, ON17 May 2013
They will use you to do whatever outside of your job, from construction work to delivery. Often keep you working overtime without pay. Terminate you before the 3 month probation so they don't have to pay you benefit. Upper management is a big mess. It's a family own business and you should always expect their drama. The company's focus is its franchising business instead of optical goods. They will often blame you or guilt trip you for things that you're not responsible, nor even heard of, just to prolong their payment term with suppliers or satisfy their franchises.
Pros
Jobs are easy
Cons
No overtime pay, no structure, family drama, guilt trip
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3.0
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Efficient and High pace work environment in the Frame retail environment
Supply Chain Analyst, Inventory (Current Employee) –  Ottawa, ON25 January 2013
• Monitored, managed and analyzed data of inventory levels to achieve inventory turn objectives.
• Managed, analyzed, and maintained data of existing supplier relationships with a fo-cus on service level and cost reductions.
• Record all stock movement and deliveries in database and prepare regular reports
• Identify and analyze customer’s needs to provide professional solution upon request
• Addressed day-to-day challenges of supplier deliveries to plants.
• Simplified practices, increased productivity and reduced costs and liability through attentive support services.
• Extracted data from system tools such as SAP for reporting and analysis.
• Using Microsoft Excel, Access, Outlook, and other office tools to create and provide operational reports to the senior management
Pros
30 mins free lunch break, co workers are friendly
Cons
long hours, top managements are lack of structure
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Overall rating

2.8
Based on 33 reviews
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2.6Work/Life Balance
2.5Salary/Benefits
2.4Job Security/Advancement
2.3Management
2.7Culture