Employee Discount, Health, and Dental Coverage
Criminal background check is required
I trust the brand and believe the conditions there could afford me better prospects heading into the future. The salaries are also appetising and can help in the upkeep of my young and budding family.
Informal interview. No real skill assessment. Manager was desperate to fill position.
Unfortunately no, only to full time employees.
Lack of team spirit
Focus on profit
Low office engagement
Lack of empathy for employees and customers
Poor management and leadership
Lack of office discipline
8-6 and working a few hours every other weekend.
There's a math test, they ask why you want to work for Lastman's, and what your duties were at your last place of employment, is what I remember.
I would make sure each store had its own customer service section so we could help customers in our city as opposed to everyone having to call in to Toronto, and having to deal with an agent who might have two or three stores under his/her belt. That cannot be stressed enough...
It would make everything so much easier and people would enjoy coming and shopping here. Not that they don't, but it would increase sales for sure knowing we had service right on site. Less complicated.
I would also add a suggestion or comment box for staff and customers, on how we could improve.
Weekly front desk meetings.
A Q+A booklet on the most asked questions by customers, and how to answer them properly (person/phone)