Vietnamese Interpreter (Current Employee) – Mississauga, ON – 14 February 2018
The work itself is challenging and fast paced. You do learn a lot on the job but there is no really hand holding nor management support. You are left to your own device and there is no interaction with the company. It is just you your phone and the clients.
Work from home
No wage increase, bare boned benefit, barely any interaction or support from company.
Medical specialized interpreter (Former Employee) – Toronto, ON – 16 June 2017
There are too many interpreters for too little management. Can't handle any problems immediately. They don't ask anything but they tell us to do things (some contractors were fired for no reason) Have to work on holidays if it's scheduled. So many service calls to handle, even though you are legal or medical specialized. Hard to have washroom break sometimes can't even drink water.
good wage if you are not in U.S
workload density, strict schedule. If you want to live a LIFE, do not work here.
Spanish interpreter for customer service (Current Employee) – Toronto, ON – 2 June 2017
I love working there, helping people solve issues, being part of the solution, I've learned a lot. What I most like is that they give all the tools to do a great job, and QA is always helping with feedbacks.