LanguageLine Solutions Employee Reviews

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Friendly working environment
Mandarin Interpreter (Former Employee) –  Toronto, ON2 July 2018
An environment that has helped me to learn and grow, Working with people from all walks of lives, and at the same time strengthened my language and interpersonal skills.
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It is an OK short term job
Vietnamese Interpreter (Current Employee) –  Mississauga, ON14 February 2018
The work itself is challenging and fast paced. You do learn a lot on the job but there is no really hand holding nor management support. You are left to your own device and there is no interaction with the company. It is just you your phone and the clients.
Pros
Work from home
Cons
No wage increase, bare boned benefit, barely any interaction or support from company.
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Not easy as you think it might be
Medical specialized interpreter (Former Employee) –  Toronto, ON16 June 2017
There are too many interpreters for too little management. Can't handle any problems immediately. They don't ask anything but they tell us to do things (some contractors were fired for no reason)
Have to work on holidays if it's scheduled.
So many service calls to handle, even though you are legal or medical specialized.
Hard to have washroom break sometimes can't even drink water.
Pros
good wage if you are not in U.S
Cons
workload density, strict schedule. If you want to live a LIFE, do not work here.
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Great place to grow and learn more
Spanish interpreter for customer service (Current Employee) –  Toronto, ON2 June 2017
I love working there, helping people solve issues, being part of the solution, I've learned a lot. What I most like is that they give all the tools to do a great job, and QA is always helping with feedbacks.
Pros
Free lunches
Cons
Big call flow
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Lots of work from home positions
Database Analyst (Current Employee) –  Vancouver, BC11 April 2017
It's a special environment where a lot of Work-from-home workers are required, as a result, despite of convenience, communication between workers is quite limited.
Pros
Save commute time
Cons
Lack of interaction and support
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Great company
Advanced Interpreter (Mandarin), Contract (Former Employee) –  Monterey, CA22 November 2015
Great company to work for if one has steady call flow. If you can endure the long hours and grunt work, you get ok pay.

Good for linguists to get experiences.
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No interest in the interpreters at all.
Certified Medical Master Interpreter (Former Employee) –  Monterey, CA11 November 2014
Training was good. The payment very bad for a non-stop job that needs high concentration. The job is very fulfilling , however you feel totally exploited since there is no rest at all.
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Great place to work, excellent learning opportunity
All call medical certified interpreter (Spanish) (Current Employee) –  Costa Rica, Canada (part time)1 September 2013
Working as an interpreter at Language Line Solutions is a rewarding experience. You can learn and improve every day at the same time you know and feel you are helping people.

They train their interpreters constantly and make sure they can guarantee excellent interpretation services with outstanding customer service.
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Overall rating

3.5
Based on 302 reviews
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Ratings by category

3.7Work/Life Balance
3.0Salary/Benefits
2.9Job Security/Advancement
3.0Management
3.3Culture

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