La-Z-Boy
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La-Z-Boy Pay & benefits reviews

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Great retail sales environment; positive people; good culture; highly professional. Excellent quality furniture to market; lots of marketing and promotions; constant awareness.
Pros
Compensation
Cons
Every weekend
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Working for this company is like working for La-Z-Boy in the 1950’s. I don’t think the company has made a progressive structural change in its history. Considering the sales floor still operates on a commission based system that can only be compared to vultures fighting over the few scraps of meat that walk through the door, there wasn’t a week that went by without some sort of confrontation between sales staff. The managers basically acted like babysitters and mediators in a system that is set up to pin coworkers against one another. In addition to this, a complete lack of proper communication between departments leads to animosity and sometimes complete disregard of requests which end up costing the customers quality service. In addition to this, terrible compensation unless you were to have a middle month as a sales rep. Basically everyone else is underpaid.
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Wonderful people, my manager was awesome. The only issue was financial compensation. No room to move up at the administrative store level. Would go back for more money.
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Worked for La Z Boy for close to three years. In order to make a decent living you have to push extended warranties and in-homes. In homes are going out to customers homes with the store designer and designing room purchases. For in homes to qualify they need to purchase at least 10% in tables lamps or accessories. If you don't push these two things you will be making minimum wage because this job is 100% commission based. New owners and management over last year was the reason for my departure. Owners will do anything they can to save a few bucks at the expense of the employees. If you make even the slightest error during the ordering process they will take half your commission on that item. There has also been a lot of "misunderstandings" in the past year between sales staff and management. A lot of your pay is based on sales bonuses for completing in homes and reaching your warranty percentages. One thing they are hesitant to tell you though is you have to reach your monthly sales target to get your in home bonus which for 95% of the company is unreachable.
Pros
Occasional free lunches
Cons
Owners and upper management
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Terrible management and sales targets are unreasonable. And they expect too much. Even the commission is not even worth your time cause they don't give you that much. Md zero balance in life.
Pros
Free coffee
Cons
Long hours
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The work environment in the store is quite good, the team was amazing! You are however given unrealistic targets, with a company that is unwilling to adapt to modern sales techniques they are being left behind, there is so much potential but change does not happen. Traffic has consistently fallen year after year yet monthly targets go up from 10%-46% over previous years. They make it very difficult to do business from the customer perspective. There are virtually no benefits, you pay nearly $900 a year in premiums and receive a max of $1000 in reimbursement. Although the team was close, management was quite negative and would literally bully staff about things out of their control.
Pros
The team, product, work environment, wonderful owners.
Cons
management - all levels, severe lack of effective marketing, no changes when needed, no benefits, unrealistic targets.
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Can be a good living if you are competitive and sales driven. Environment depends on who owns and operates the store you work at. Must be good at sales
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Nice place to work, can get stressful at time. Good place to learn administrative tasks because the receptionist do a lot more then they are paid for.
Pros
Hours, atomosphere is calm, location, discount
Cons
No benefits, not paid enough hourly for degree of work
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la z boy is a great company to wrok for over all. they provide good benefits, vacation pay, fair hourly wage, room for advancement and the managment are great people.,
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Good people Poor pay Not a lot of weekend time off Not a great amount of ability to move upwards in admin Management are easy to speak to Owners are lovely people Hourly rate is very poor for the amount you are responsible for admin
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Loved working at La-Z-Boy! Great benefits and got my 2 days off per week. Loved working with the customers and got on very well with my co-workers.
Pros
Benefits and pay was great!
Cons
Got Laid Off
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I liked working for La-z-boy Canada because it gave me a new experience working with customers over the phone as well as in person. I also added to my knowledge some basic words about furniture and materials need to build a sofa/chair.
Pros
discounts on furniture
Cons
not very good benefits
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Not good managers, minimum chances for raises or promotions
Pros
free used furniture
Cons
terrible administration
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Had alot of fun working hereMy co workers were amazing and the hours were great
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A Typical day at work, we were asked to move furniture, clean the store, sometimes no breaks or lunch,no customer service, Lazboy used to sell a quality product, however, in the last 5 years they have opened up factories in China, poor quality, they no longer stand behind what they sell, constant complaints from customers, the staff had to deal with. When they closed the plant in Canada, they also stopped making a product of quality, that you could would be proud to sell to anyone.If you had a bad week and did not sell, you would not get paid, if they did pay you, it was on a draw which had to be paid back.When the store first opened in Kingston it was a good place to work we had an amazing team of associates, we all did very well, after 5 years the owner fired our General Manager and hired someone who knew nothing about sales or customer service or management, it was hard to stay after that, now the whole staff has been replaced, and the store has really gone downhill, they have a very bad reputation in the area.I was asked to lie to customers and sell warranties that did not cover specific pieces of furniture, I refused, when you have to compromise your morals and values it is time to move on.
Pros
co-workers when i was there, great team however all have left now
Cons
on your feet all day, limited benefits you have to pay for, long hours, you must come in before you shift starts, no breaks, cleaning the store, moving furniture, damaged product on the floor to sell.
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