La-Z-Boy
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La-Z-Boy Employee Review

nice company to work for.

5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
6 January 2014
-sold mattresses to clients that came in for a new bed
-good things come to those who wait. which I had to do a lot.

-friendly ad caring

-considerate, kind and helpful

-waiting for customers to come into the mattress section

-making a sale and seeing how happy people were when they knew they were going to sleep much better that night.
Ratings by category
5.0
Work/Life Balance
3.0
Salary/Benefits
2.0
Job Security/Advancement
5.0
Management
3.0
Culture
Pros
treats left in the lunch room at times by one of the staff members for the rest of us
Cons
they didn't need a full time person in the mattress department
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Sales Representative (Former Employee) - Courtenay, BC
Really enjoyed selling the furniture. Great quality and was fun helping clients select what was right for them. I even did fairly well at it. However the staff get very competitive and do whatever they can to downgrade another employee. You need a thick skin and tough attitude to work in that kind of environment.
Pros
Great product, easy to sell, great owners, good training
Cons
managers were not supportive, staff were clickish.
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3.0
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5 March 2020
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Sales Representative (Former Employee) - Edmonton, AB
People are friendly and good place to work but as great management.

They did not paid as much use to be. I working with my coworker as well others but owner was not great person as others Company
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4.0
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3 June 2019
Same location
Administrative Supervisor (Former Employee) - Kingston, ON
Customer service isn't for everyone. Mix that in with the stress of sales and retail and you have LZB. It's a great place to work if you enjoy the challenge of highs some days accompanied by some lows.

LZB Kingston is owned and ran by its head office in Ottawa making some direction from head office difficult for employees. Lack of clear communication and expectations was always an issue.


Day to day tasks were easy and manageable. Assist customers, manage accounts and notes, cash handling, some inventory.


Hardest part of the job: would be trying de-escalating customers over issues you had no control over (example: delivery not happening, weather event, item not shipped on time).

Best part of the job: happy customers, the one's who are polite, smile, and understand you are human and trying your best.
Pros
Occasional free lunch, discount on merchandise
Cons
Irate customers, retail hours
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