Sales/Customer Service (Former Employee) – London, ON – 16 July 2018
I enjoyed working with La-z-boy. The furniture and design program were awesome. The most enjoyable part of the job was working with the designer. She was a pleasure to work with and loved the design program.
Design Consultant (Former Employee) – Richmond, BC – 15 June 2018
The work environment in the store is quite good, the team was amazing! You are however given unrealistic targets, with a company that is unwilling to adapt to modern sales techniques they are being left behind, there is so much potential but change does not happen. Traffic has consistently fallen year after year yet monthly targets go up from 10%-46% over previous years. They make it very difficult to do business from the customer perspective. There are virtually no benefits, you pay nearly $900 a year in premiums and receive a max of $1000 in reimbursement.
Although the team was close, management was quite negative and would literally bully staff about things out of their control.
The team, product, work environment, wonderful owners.
management - all levels, severe lack of effective marketing, no changes when needed, no benefits, unrealistic targets.
Design Consultant (Former Employee) – Vancouver Island, BC – 12 June 2018
daily pressure to meet unrealistic sales goals. the opportunities to sell customers are few and far between. the merchandise is over priced. too many sales people on the floor. you think you can make good money but you can't. few sales people are making a decent living. you wait and wait for your turn to sell a customer and then they buy a $15 bottle of leather cleaner. the management is young and inexperienced and doesn't know how to motivate in a positive way
Design Consultant (Current Employee) – Calgary, AB – 14 February 2018
Beware, the new manager is a total creep. He is trolling for girlfriends and not real employees. Dates numerous women at the 3 different locations. Recently divorced and a sleaze bag. Stay away from this sinking ship. Who buys this ugly furniture anymore? Brand is dying. Stores are too big, no foot traffic and outdated inventory. Be prepared to be harassed if you apply.
Find out clients needs and wants and work with client to find a solution that works for them and their home.
Furniture sales of La-Z-Boy, Kincaid and Canadel (Former Employee) – Edmonton, AB – 15 January 2018
The responsibility as a salesperson, in my opinion, was your client comes first and foremost. Knowledge of new products, and sales requirements and techniques on the floor. Constantly being evaluated as a salesperson by management. Other responsibilities include invoicing, financing, promoting warranty, delivery, customer complaints and being able to work well with other salespeople. The job also has long hours of particular sales events and salespeople must come to work early to clean their area of the store every work day and be available to stay late for meetings.
Working with clients to help them find options that work for them and their home
Long hours, weekends, evenings, customer complaints, sale quota penalties
Merchandising and Design Co-ordinator (Former Employee) – Vancouver, BC – 6 December 2017
Was able to advance into different positions and have had many opportunities within the years I spent there. Enjoyed all the friends I have made and the knowledge I've gained have truly made me a better person.
Interior Designer (Current Employee) – Kingston, ON – 29 October 2017
I have been employed for many years and worked for some of the biggest companies (Hilton and UPS). This company is BY FAR the best run and most positive company I have ever experienced. The job interviews were respectful, knowledgeable, and efficient. My superior is completely available for any support needed and will obtain any tools I feel are necessary to do my job better. My co workers are all intelligent and energizing. We really do function as a team . Some companies talk about being "Family" but this one really lives up to the concept. If you are willing to earnestly work hard, be humble and make a nice income consider applying. I have found my Forever Job and couldn't be happier!
Administrative Assistant (Current Employee) – Burlington, ON – 28 August 2017
Good people Poor pay Not a lot of weekend time off Not a great amount of ability to move upwards in admin Management are easy to speak to Owners are lovely people Hourly rate is very poor for the amount you are responsible for admin
Delivery Team Supervisor (Former Employee) – Edmonton, AB – 2 March 2017
I loved this company for the first 3.5 years there. But there was a huge swing after moving to a new warehouse. I ended up being promised advancement only to then be told I was not doing a good job. Even though I was taking on more and more responsibilities I was never compensated for working harder, and like I said the harder I worked, the more I showed the management I wanted to advance the more I was told I was doing a bad job.
General Manager/Store Manager (Former Employee) – Ottawa, ON – 24 February 2017
The store you work at is dependent on who owns the store. Some owners are great to work for while others forget it. I suggest you do your homework. The product is good and great care is taken to ensure stores are great decorating resources.