The job was fairly easy. However, you start to realize that Telus is more emphasized within the company as both are integrated. It is hard to sell products outside of mobility at Koodo such as internet and home services and that is where most of the money comes from.

Pros

Decent commission

Cons

Standing for long periods of time, telus is more emphasized.

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It was interesting

Sales Associate (Former Employee) - London, ON - 22 June 2022

I worked at Koodo for over two years. My manager was a micro manager and toxic. HR was great at dealing with her. I often worked nights and weekends. The commission was great.

Pros

commission, benefits, phone discounts

Cons

long hours. toxic upper management.

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Insights into Koodo Mobile

Based on 4 survey responses

What people like

Ability to learn new things
Supportive environment
Time and location flexibility

Areas for improvement

General feeling of work happiness
Fair pay for job
Energizing work tasks

Job was overall okay. Telus offers a lot more.

Sales Associate (Former Employee) - Edmonton, AB - 26 March 2022

Koodo isn’t really a great place to be simply that they are clearly transitioning everything to Telus. They have already closed multiple locations and Telus not only gets more traffic but their commission is higher per sale. Movement to Telus after Koodo is extremely hard as well.

Pros

Co-workers are great.

Cons

Standing for long hours, being slowly removed, being compared to Telus a lot

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salary, stocks and insurance

Sales Representative (Current Employee) - Montréal, QC - 10 February 2022

was a fun and easy job, love the people I worked with. As a sales person your salary is below the minimum salary because you're paid with commission they make an average of the commission you make to make an hourly rate... Which is bad. lets say they pay you around 11,00 and you made 400$ in commission they would make an average of those two amounts.As for benefits, as a full time you get great insurance nothing bad to say about that!!!even part time got that now.we even get stocks for the company and they match how much you put which is great.

Pros

coworkers are great, stocks, shine card(like a visa you get when you start they give you money on it *taxable )

Cons

pay is great in November December, not very flexible with personal life, pay not stable

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Terrible management but good coworker

Sales Representative (Current Employee) - Fort McMurray, AB - 28 June 2021

management in store was good, not now that manager is on leave and acting manager is terrible. care more for store being staffed then she do for the member. upper management is very bad, always at you to do better even you are meeting or going beyond the "do-able" numbers. you are just a number to them they do not care about you. will promise you promotion and hire on new instead, there is nowhere to go once you are in that job even at telus. terrible terrible company to work for, no matter how long you been there you are replaceable. so if you do work here, do not go above and beyond because you will never be recognized for it. only good thing about company was the co-workers (NOT including management)

Pros

commission, coworker, benefit

Cons

management, starting salary, favouritism, they don't care about you

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Meh

Sales Representative (Former Employee) - Waterloo, ON - 22 November 2020

The job was great, the commission was great. I was forced to quit because I was going back to school. They requested I had 55 open hours, I had 50 and the manager told me there was nothing more she could do, so I gave them my two weeks notice.

Pros

Good commission, great staff

Cons

If you’re going back to school, don’t bother

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Amazing Workplace

Représentant aux ventes (Former Employee) - Gatineau, QC - 18 October 2020

Telus/Koodo care for their employees. Good benefits, flexible schedule for school and for family. Most of the Koodo boots are in a mall so you have access to many other service like restaurants, clothing store and etc. I would go work again for them without a doubt.

Pros

Good benefits

Cons

Always standing up/ No seats in the boots

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Great place to be!

CUSTOMER SERVICE/SALES REPRESENTATIVE (Former Employee) - Calgary, AB - 4 October 2020

Worked for the company for 5 years, met amazing people and the pay was good for a mall job! Only bad thing is, when it’s dead... time goes by 4x slower.

Pros

Commission friendly low-pressure

Cons

No room for advancement unless someone quits/fired, when it’s slow it’s slow.

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Loved it

Sales Associate (Current Employee) - Montréal, QC - 4 August 2020

I worked in the Kiosk at Côte des neiges plaza, coworkers were great, the environment is not so much, the mall is in the process of being rebuilt, so there was a lot of noise at the time I was there. I only left because of the virus though,

Pros

Great team

Cons

Nothing significant

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Great place to work

Sales Representative (Current Employee) - Red Deer, AB - 9 July 2020

Working for Telus/Koodo is great. Hours are great and pay is good. As long as you are selling and meeting and exceeding customer experience expectations as out on by the company. The benefits are amazing and take pride in their employees especially when covid happened. As long as your support person is great you’ll have a great experience, and your con workers are family. They give you training on everything and also give you refresher courses so you are not out of the loop which I love

Pros

Great work environment, benifits

Cons

Hours

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Bon emploi étudiant

Représentant des ventes (Former Employee) - Québec City, QC - 12 May 2020

Bon emploi pour la conciliation travail-études. Étant donné qu'il ne s'agissait pas d'un commerce sous la bannière corporative Koodo, le climat est beaucoup plus détendu. Je recommande l'emploi pour les étudiants. Pour des temps pleins ayant besoin de stabilité, ce n'est pas l'idéal. La gestion du personnel et des horaires dépendant des propriétaires qui eux se fient sur l'achalandage. Lors de périodes calmes, c'était difficile de faire un nombre d'heures permettant de faire des économies.

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One of the best phone companies to work for

Sales Representative (Current Employee) - Surrey, BC - 28 March 2020

Pay is fair, sales targets are reasonable, culture is collaborative instead of competitive. Fun and friendly. Do your part and they'll take care of you. Thoroughly enjoyed my time working there.

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Productive and fun workplace

Store Manager (Current Employee) - Toronto, ON - 9 March 2020

Fun workplace with an opportunity to grow. Enjoy working here. Great company. Recommended

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Employee at koodo mobile

Senior Sales Representative (Former Employee) - North York, ON - 19 February 2020

Working for the company when I did years ago was good. The base salary at the time was low but we made amazing comission. But it of course changed over the years. I am not sure what it is now since 2017. But not as good since 2012.

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casual

Sales Representative (Former Employee) - Vancouver, BC - 15 February 2020

Great work place with wonderful people and an amazing company. It can get monotonous during slow seasons. But during the holidays it will get hectic but rewarding.

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Very educational

Sales associate (Former Employee) - Windsor, ON - 30 January 2020

I felt that my time at Koodo mobile was character building in the sense that it helped me a lot with my work ethic as a whole. I loved every bit of working at Koodo. From the co-workers to the day to day challenges you deal with as an employee. I love handling customers.

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Nice

Sales Representative (Current Employee) - Victoria, BC - 29 November 2019

Positive environment, if your good at sales you will like it here. Relaxed work environment at store level with good benefits. Highly recommend to anyone.

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Stressfull

Sales Associate (Former Employee) - Toronto, ON - 26 November 2019

You have to be management pet then only you can survive Its a good place to work if you are new to industry, otherwise I will not recommend anyone to work

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Stressful job

Customer Sales Rep/Assistant to Store Manager (Former Employee) - Toronto, ON - 19 November 2019

a good starting job to get experience in a customer service job, stress management, a fast-paced job with updating and handling new knowledge. Cross-language communication is required and patience to explain tech issues to tech non-savvy customers.

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Management is stressful

Store Manager (Current Employee) - Saskatoon, SK - 9 November 2019

It's great being a sales representative but there is way too much stress with the management position. Unfairly compensated for the fact that you're literally working 24/7 because they expect you to be plugged in constantly since it's a phone company.

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nice people to work with

Sales representative (Former Employee) - Red Deer, AB - 7 November 2019

they pay you good plus commissions. Nice people always there to help if you ever get stuck. Its a nice start and easy to lear the job. Have good peoples skills and will be fine

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