Terrible management! No job security at all! It used to be so much better
Sales Representative (Former Employee) – Pickering, ON – 14 August 2018
Overall its ok only for a year or 2. There is no job security and if your sales numbers, customer surveys start slipping they hate you. The managers don't care about you and want you replaced by some other person from another store or a new hire. They even purposely bully you to try and get you to quit.
It's a very stressful job trying to sell phones, accessories, and warranties. Not every customer will buy extras from you. Than management gets irritated and angry at you. There is much more than sales to this job. Like store operations, stocking, merchandising, customer service, billing inquires, technical problems, troubleshooting phones, sending phones out for repair, etc.
The stores don't have much staff so when someone calls in sick. Be prepared to get a doctors note. Or be totally short staffed during a whole day. The flexibility isn't very good cause the stores don't have much staff. Like only 6 or 7 people working in one location.
I find it used to be so much better. Before you sold a phone and a case and they were happy. Now the sales targets are just way to high! They want you to sell the phone, accessories, and a warranty.
Benefits, Coworkers, Share Plan, Discounts
High Stress, Terrible Management, No Job Security, No Flexibility, No opportunities to move up to head office