koho
2.3 out of 5 stars.
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koho

koho Employee Review

Excellent co-workers. High stress. Poor management. No transparency.

KOHO's workplace culture has suffered due to the poor execution of its teams' management. The culture of the company, though one that supposedly values transparency and debate, is ultimately decided by the executive level (and suffers because of it).KOHO's recruitment team finds talented people, and this leads to amazing co-workers. Unfortunately, the turnover is pretty high as these talented people are often overworked and under appreciated. The burnout on KOHO's support team is one I have not experienced elsewhere. That, paired with management unable to take care of client requests in a timely manner (just read the number of reviews regarding this, or the BBB complaints) leads to an overall less than desirable user and employee experience. Your role and job security are always unclear, and though feedback is provided quite regularly to management, they are too ill-equipped to undertake it and often turn a blind eye. Corporate practices do not always work successfully in a startup space. This should be obvious but is not, apparently. Performance reviews and "pay raises" rely heavily on favouritism, an outdated metric system, and do not pay adequately.KOHO inspired high hopes in those who believed and invested their time into this company - here's hoping they can get back on track someday.

Pros

The talented pool of people you meet, and networks you build.

Cons

All of the above.

Ratings by category

1.0 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
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Don't Waste your time

Company will let you go for no reason and no fault of your own! They will fire you without notice effective immediately.They do not care about their employees hey just want you to hit numbers they expect high numbers perfect wording no care for the customers. The agents that do not read keep their jobs while other that support they users and try to solve the problems and make the users happy get fired. They over hire to fire alot of the members and no support to the staff to help them grow.

Pros

Wfm

Cons

Everything
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Well funded and growing Start-Up

Snacks, flexible hours, standing desks and ping-pong tables. Start-up culture through and through where you are expected to give your all every day, and juggle between three to eight priorities at any given time.

Pros

Free Food

Cons

expectation to go above and beyond your role
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Great place to work

Demanding but overall a good experience; Start-up atmosphere where you're expected to turn on a dime and juggle a myriad of responsibilities. The best part of the job is the people you work with and come across. There, their are some really brilliant minds that you'd be lucky to tap into.

Pros

Free snacks

Cons

long hours
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Overall rating

Based on 4 reviews

Ratings by category

1.5 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
1.5 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.5 out of 5 stars for Culture

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  • Excellent co-workers. High stress. Poor management. No transparency.