Best work culture, great upper level management
Customer Service Associate (Former Employee) – Toronto, ON – 16 February 2018
Fantastic place to work, for a couple hours a week. Head office is great and the work culture is VERY impressive (teamwork, support, growth!).
A typical day: transactions, cash handling, customer service, customer service, customer service... restocking.
What I learned about management: most of them do care, and those who do not, do not last. (KUDDOS!)
The hardest part of the job: the holiday chaos. Keep smiling, hopefully you're not understaffed and working with a great team! Embrace it, and enjoy. Try to be understanding that there are all sorts of customers, you have the opportunity to make their days/ holidays.
The most enjoyable part of the job: the people... always meeting great employees across the company and appreciating encounters with them (a refreshing experience seeing a familiar, upbeat face). You get to know and see so many familiar faces over time- from all different positions.
management, growth, employees, customers, sales are driven by customer service
Hours are a hit or miss