Great pay, horrible management and schedules
Counselor (Current Employee) – Montreal – 5 September 2018
Been working at KHP for over 7 years now.
The organization's mandate is honourable and we really do make a difference in the lives of kids all over Canada.
But as employees (mostly full time), you should expect to feel constantly examined, pressured and asked to do the work of 5 people. The need for the service is ever growing but the management is unable to keep their employees, therefore we are constantly understaffed. The load of work is just insane.
This organization does not respect its employees' needs and limits, let alone their mental health. Management is ran by a bunch of people who are way underqualified and who don't understand what it's like to be a counsellor on a 24/7 mental health helpline.
The salary and the benefits are amazing though, which is the main reason why the employees are still here. Bring the hourly rate to 18$ and you will see more than half the people walk out the door.
This organization has been running since 1989, and it was only 2 years ago that we unionized. This should give you an idea.
Good pay, good benefits, colleagues are fantastic
Poor management, micro-management culture