KGS Research
KGS Research Employee Review
Na
Call Agent (Former Employee) - Scarborough, ON - 27 February 2023
Some of the staff are nice but some of them need to go back to the phone and dial like us, because they are so unprofessional. You keep dialing the same leads over and over sometimes you can't get a survey because the token is used many times to complete a survey, and sometimes because of that you are hard to get a complete and they tell you that you to log off when their leads are garbage.
Pros
Na
Cons
Na
Ratings by category
3.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
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Call Centre Agent (Current Employee) - Scarborough, ON - 24 June 2023
Very easy workload but have certain months where there is a slow period where shifts are cancelled and you make half of what you make when working full time hours
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Customer Service Representative (Former Employee) - Scarborough, ON - 18 September 2023
Good place to work for summer but dont work here any other time. U have to make minimum 8 successful calls or ull be fired in a couple days. Also the managers there are as*** especially the fat one
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Ask a question about working or interviewing at KGS Research. Our community is ready to answer.Ask a QuestionOverall rating
5
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4
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3
24
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77
Ratings by category
2.8 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
2.9 out of 5 stars for Culture
Questions about KGS Research
- How long do you have to work at KGS Research before you can go on maternity leave?8 people answered
- What was the most challenging part of your role at KGS Research?7 people answered
- What is KGS Research holiday leave policy? How much holiday leave do you get per year?7 people answered
- How is feedback from management delivered at KGS Research?6 people answered
- How often do raises occur at KGS Research?6 people answered
- What advice would you give the CEO of KGS Research about how to improve the company?6 people answered
- What is the interview process like at KGS Research?5 people answered
- What benefits does KGS Research offer?5 people answered
- What is KGS Research sick leave policy? How many sick days do you get per year?5 people answered
- Is the work consistent or do you get laid off because of lack of work? Do you work a few months then…4 people answered