KGS Research Careers and Employment
Work happiness
Scores based on about 30 responses to Indeed's survey on work happinessDo people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel their work environment is inclusive and respectful of everyone?
About the company
- Company size201 to 500
- IndustryConsulting and Business Services
- Link
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Salaries
Salary estimated from 311 employees, users, and past and present job advertisements on Indeed.
Popular roles
Customer Service
Administrative Assistance
Information Design & Documentation
Rating overview
Rating is calculated based on 161 reviews and is evolving.
Reviews
Call Centre Agent in Toronto, ON
on 18 April 2022
simple job just talking on the phone an you get to work form home
A typical day at work is taking surveys. training is basic but system is very simple and easy to use an if you don't get it someone is there to help. It may take a bit to get a reply but they are also helping the other agents that are working. there are comments about pay being short an not getting a reply form management,i never experienced this. work from home +Hours are long subcontractor Call Centre Representative in Scarborough, ON
on 8 May 2022
No work-Life balance
You cant reach the management or whoever is in charge if you have questions or concerns. Pay is according to performance. The hours are off so no work-life balance.Customer Service Representative in Scarborough, ON
on 29 April 2022
Great Summer Job
I worked at this company last summer and left because of school. Management is very nice and reasonable, they took be back for another spring summer term this year. I already thought last year was pretty decent, but this year they had changed a lot, especially their work from home program and wage increase. Overall, if you do the work and meet performance standards this is an very enjoyable job. Outbound Agent in Scarborough, ON
on 24 April 2022
Stressful position. Will cut hours if you dont get a survey.
Not worth it. Don’t recommend this job to anyone as it is poorly managed. Expect shift cancellations and having your hours reduced if you do not get a survey. Call Representative in Scarborough, ON
on 14 April 2022
Not at all what it seems
In the interest of transparency, the actual working hours here are: Mon - Fri: 2PM to 1AM Saturday: 12PM to 10PMSunday: 12PM to 10PMAnd at times, the shifts are simply canceled and you don't work at all. No benefits, no O/T.What would you say about your employer?
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Questions and answers
People have asked 38 questions about working at KGS Research. See the answers, explore popular topics, and discover unique insights from KGS Research employees.
Interview insights
Insights from 215 Indeed users who have interviewed with KGS Research within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two
Interview questions
When are you available and what would you do if an customer was rude
Shared on 26 July 2020
What motivates you to wake up, what makes a good team, stuff like that
Shared on 17 March 2020
Common questions about KGS Research
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