Keywords Studios Employee Reviews

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1.0
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If you have any self-respect, work somewhere else
Customer Service (Former Employee) –  Montréal, QC29 November 2018
Working Customer Service at Keywords Studios is essentially slave labour. The pay is low, and would be lower if they could get away with it and the work is grueling and repetitive and soul-crushing.

Of my many jobs worked, I have never seen more inept management. Training is just an info dump, most of which becomes obsolete a week into the job and guidance is not offered to employees. Contract workers are fired in large groups in order to not be kept long enough to be eligible for benefits.

But hey, if you like working for poorly trained managers and alongside essentially the dredges of society (because they hire literally anyone. They need gristle for the mill) and ocasionally get some free rotten fruit, be my guest.
Pros
None
Cons
Long hours, every action constantly tracked, slave company culture
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3.0
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Summary
Quality Assurance (Current Employee) –  Montréal, QC1 November 2018
This job is VERY VERY boring, You don't learn much if anything. Management is alright and could be better. Salary is horrible and there are zero benefits which is probably the main reason why everyone quits.
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2.0
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Toxic Management and Cheap Labour, No Career Advancement
FQA Tester / QA Analyst (Former Employee) –  Montréal, QC11 December 2018
This company is a people mill. It functions as long as new employees are constantly being hired and older ones are being forced out. Hours are tough, either beginning at 7am or running until 11:30pm. Quite a large culture of "gamer guys" who make it difficult for female presenting employees to be taken seriously.
If you are looking for an easy going summer job, it's not a bad place. It's air-conditioned and has a comfortable staff room with great views of the city. If you're looking for anything serious, keep looking. You will be asked to do way more work than they pay you for. You will be asked to do constant overtime. It's an on-call kind of place, so at any time they will just stop scheduling you. If you're lucky, you'll get a t-shirt out of it.
Pros
Free training, info on developing games, large nerd culture
Cons
Overworks employees, huge gender disparity, minimum wage
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1.0
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Keywords keeps hiring but offers little to no hours to current employees.
FQA (Current Employee) –  Montréal, QC20 November 2018
this is a minimum wage, on-call job. You may get lucky and get out on a project right away and have job security for at least a few months, or you could be stuck with replacements shifts (going in waiting 3 hours and if you don’t get picked for any projects you go home), or no shifts at all. The shorty part is that the company keeps hiring all these new testers yet they don’t have enough hours for the testers they already have. The structure of the company needs a complete overhaul. The work, however is super fun and most other testers are very friendly. There’s is possibility of moving up and getting « guaranteed hours » contract, but most people have to work there for a while before it happens. The vision of the company is great, though poorly executed.
Pros
Fun work, friendly staff
Cons
Minimum wage, no guaranteed hours
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1.0
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Just avoid
Testeur (Former Employee) –  Montréal, QC24 May 2018
To avoid giving raises and promotions, they put existing, well-trained on-call and hire new, untrained employees. When they puts you on-call, they give you little to no notice (usually a day or two), meaning that you have no time to find work. As such, most employees (even the best workers) are constantly worried that they'll be unemployed by next week. Workers are often pressured to work overtime for long stretches of time. There is almost no opportunity for advancement. The team leaders are wonderful and good at their jobs, but the company structure is toxic and exploitative.
Pros
Testers are cool
Cons
Shameless favoritism, low salary, employee turnover and 0 level staff retention
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1.0
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Look for work elsewhere
LQA/FQA Tester (Former Employee) –  Montréal, QC26 May 2018
I only had bad experiences with Keywords. I was an LQA and FQA tester for a couple of months there but I didn't get to work a lot. You are on call, meaning you have no guaranteed work and often you won't get any work in weeks. Then they have a project for you and you have to work multiple shifts at once because the organization is absolutely terrible. The management is the worst I've ever had to deal with. There's a 50% chance that when you come to work they will tell you that your shift or the project has been canceled so you will wait for 3 hours in the cafeteria (you get paid the laughable $13 an hour) and then you are told to go home. I did not do this for the money. I wanted to have fun with games because I really love gaming and video games but I have to say that because this company has no structure whatsoever and because everything is super chaotic I mostly just sat in front of my PC doing nothing because something got canceled or a build was overwritten or some other bs.
You will not enjoy working for them. I had more fun working as a construction worker and waiter than here.

Most of the testers and the people working on the projects are awesome people tho and if you go up the ladder it might be better.
Pros
Other testers are great people
Cons
Management, Salary, Organization issues
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4.0
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Friendly and professional place to work
Recruitment Assistant (Current Employee) –  Montreal14 November 2018
Working as a part of the HR department and the atmosphere is great. The company is clearly trying to give testers and other employees job security and good benefits.
Pros
Free fruit, great work-life balance
Cons
On-call contracts for testers
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1.0
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Keywords Studios - LQA department
LQA Tester (Former Employee) –  Montréal, QC4 February 2018
Favouritism on every level (friends and girlfriends are moving up fast and steady).
Poor management (no management knowledge, no willingness to learn, but a lot of self entitlement).
Unstable projects (on call contracts).
Last minute scheduling.
Pros
Testers are awesome people coming from all over the world.
Cons
Favoritism on every level (friends and girlfriends are moving up fast and steady), Unstable projects (on call contracts), Poor management (no management knowledge, no willingness to learn, but a lot of self entitlement), Last minute scheduling
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1.0
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Not a company to stay
Tester (Former Employee) –  Montréal, QC25 January 2018
Long period to be considered for an interview.
Not many stable projects (on call contracts).
Poor management of Leads (not very aged).
Favoritism.
Low commitment with quality with clients.
Last minute scheduling.
Pros
Working with videogames
Cons
No job stability, favoritism from Leads, management issues.
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Overall rating

1.9
Based on 18 reviews
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