Kent Building Supplies Employee Reviews

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3.4Work-Life Balance

2.7Pay & Benefits

3.2Job Security & Advancement

3.1Management

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3.0

Productive workplace with free food sometimes

Cashier (Current Employee) – Halifax, NS – 11 January 2019

A typical day at work consists of either well-paced work or doing tedious tasks to keep yourself busy, depending on the assistant manager. If there's a good one working, the day will be pretty good, plenty of work to do, but they trust that you will get it done properly. However, if there is a bad manager working, it'll be a day of useless meaningless tasks and constant reminders to do so.

I have learned the importance of being kind to customers as it will not only look good on you, but it will increase the chances of getting a returning customer.

The workplace culture is very friendly. Most associates are more than willing to be your friend and share a laugh.

The hardest part of the job is working during the off season of winter. There can be some days when there is next to nothing to do and you have to find a way to keep busy.

The most enjoyable part of the job in my opinion is when you get praise from the customers about how good of a job you've done. It shows the supervisors/managers the hard work you put in.

Pros

Getting to work outside

Cons

Some of the managers aren't pleasant to work for

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4.0

productive workplace with learning opportunities.

Lumber Yard Associate (Part-Time) (Former Employee) – Gander, NL – 10 January 2019

Kent was a great place to work. management was kind and professional, and staff was productive and helpful. work environment was welcoming and nurtured continued learning.

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4.0

Great summer job

Sales Associate (Former Employee) – Port Hawkesbury, NS – 6 December 2018

Very busy location and always had tasks to be done, made the days go by fast. I learned a lot about customer service and hardware/home improvement. The best part of the job was the other employees I had the pleasure of working alongside.

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3.0

Environnement agréable et positif

Vendeuse/Quincaillerie (Current Employee) – Edmundston, NB – 27 November 2018

Environnement agréable, selon collègue de travail.

Pros

Traite les personnes avec respects la direction et manager.

Cons

négligents, employé pas assez de formation sur plancher ou sur ordinateur.

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4.0

Alright

Sales Associate (Former Employee) – Sant John West – 15 November 2018

Its a good starter job with a great environment and people to work with. The hours are great at the summer but start dropping in the winter. They expect you to keep busy and working which is not a problem with me.

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4.0

okay place

Seasonal Worker (Former Employee) – Corner Brook, NL – 12 November 2018

Kent Building is a good place of employment and for the most part anything you need to know while working will be provided but management could use some improvement.

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3.0

look elsewhere

Lumber Yard Forklift Driver (Former Employee) – St. John's, NL – 8 November 2018

pay is minimum wage, benefits are only given to older employees who own their own homes
this is a job for students or retirees. if you arent either of these it is a dead end job

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4.0

Great place to work with different aging groups

Sale Associate (Former Employee) – Moncton, NB – 7 November 2018

be responsible to serve the customer in the second miles.
Remain happy and positive with all customers
Great place to work because safety and friendly zone are the most important part of that company.

Cons

No, comments

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2.0

not for most

Contractor Lighting Specialist (Current Employee) – Charlottetown, PE – 25 October 2018

The company is very much about the customer but unfortunately have very little care for the staff. They push safety (this is to save money not for your well being) where it makes your job difficult to do. Management has there favorites which strangely enough seem to be the ones that don't know and don't do much. A good job for a student if you are looking for minimum wage. If you are looking for a career I would suggest looking elsewhere. Pay is below average and benefits are lacking.

Pros

company wise, very little

Cons

pay, shift work (for most), no staff appreciation, weekends, evenings, gossip, favorites, etc.

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3.0

A typical day at work

Floor Associate (Current Employee) – Truro, NS – 18 September 2018

Waiting on customers and fixing issues that arise. The staff are very knowledgeable and helpful. Lots of team work! The hardest part is being short staffed and having to take on different roles.

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3.0

fast paced

sales associate (Current Employee) – Moncton, NB – 9 September 2018

fun place to work, must be willing to work hard, you can get training on a lot of stuff hardest part is having enough time in the day to do everything

Cons

long hours, short staffed all the time

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5.0

Friendly place to work, with other employees

Cashier, Warehouse, Project desk (Former Employee) – Corner Brook, NL – 31 August 2018

Clock in walk around to see what might have to be done (store standards).If on cash, get your tray ready bring it out to warehouse and log in, and start serving customers. First customers in the morning when you open are usually contractors. If on project desk, make sure every thing is ready for customers, flooring is filled, and anything associated with it is available. Check molding, window and door isles for shortages.Help customers in any way you can to make their visit a positive one.If you see a customer wondering around go and find out if you can help them in any way.

Pros

Bbq, Free lunches, recognition letter, gift card give away

Cons

short staffed, unfair wages, customers attitudes, argue at times

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4.0

Can be fast-paced and enjoyable place to work

Sales Associate (Current Employee) – Mount Pearl, NL – 27 August 2018

I come in and do a walk through of my department, put things away, fill holes. Help customers as needed. Management is nice but often doesn't follow policy when it comes to returns and giving out sale prices after the sales so they usually say yes after you already said no to the customer which sucks. Management changes a lot though, they're all constantly changing stores. The hardest part is the bad customers who come in screaming at you. I've been cursed out by customers before and called down to the dirt all because I wouldn't let them return something they didn't even get at Kent or because I wouldn't put the money they're owed from a return on visa when they bought it on MasterCard (its against our policy to put it back on a different type card then what they paid it on, I'd get wrote up if I did). But the employees are the absolute best part. Everyone is so kind and it really does feel like one big family. And theres a lot you can learn at a place like Kent. A lot of good life skills and work skills. It does sound bad but once you're there you won't want to leave because of the incredible people you meet.

Pros

Great co-workers, nice atmosphere

Cons

frequent hour cuts, no raises for part-timers

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4.0

Fast moving and fun business to work for

Customer Service, Head Cashier (Former Employee) – Antigonish, NS – 5 August 2018

Kent Building Supplies is a great company to work for. Specializing in your "everything store under one roof" is a way of saying this store has everything you need for building projects, DIY projects at home, and more! The majority of the staff is highly dedicated, friendly, and passionate about customer service. They always work to approach the customer instead of the customer having to chase down an associate for help. It was a fantastic place to learn, and grow in the customer service sector. Plenty of room for career growth. It is not a place to go and make a lot of money at, but it is a great place to build on your experience in the workforce.

starting is roughly $11, with only a $.25 raise after a year of doing a good job. Managers don't make a lot of money at this place for the responsibilities they hold. Store manager makes less than $50K per year

Pros

free lunches, staff appreciation, fantastic management, clean

Cons

low paying salaries, minimum wage for starters, with low-monetary raises

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5.0

great people to work with

Operations Manager (Former Employee) – Dartmouth, NS – 27 July 2018

continuous cross training
great company
customer driven
high standards set by GM to his associates
monthly standards inspections
balanced scorecard per period, quarter, yearly etc.
continuous improvement
safety driven
daily, weekly, monthly meetings

Pros

great people

Cons

staff turnover especially summer months

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1.0

Too long since I worked there.

Yard Personnel (Former Employee) – Truro, NS – 8 July 2018

It has been too long since I last worked there so I can't properly review the current situation with the company. They did have a strong emphasis on safety.

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2.0

awful soul sucking place

worker (Former Employee) – Nova scotia – 26 June 2018

Kent is easily the worst place to work. The management doesn't care about you, through they claim they do on paper. God forbid you get hurt, they won't support you they will basically force you to quit or fire you if they can. The pay is terrible and you don't get raises

Pros

none

Cons

everything

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1.0

Not Worth The Time

Lumber Yard Cashier (Former Employee) – Dartmouth, NS – 22 June 2018

as a cashier, you are expected to come in and count your till before the shift and count your till down at the end of your shift, after you are scheduled to be there. if you're closing you're expected to stay till all the customers leave and then count down your till regardless of how far past your scheduled shift you are and you only get paid what you're scheduled and not what you work. you get an hour lunch but they tell you ahead of time that they will cut it short at any time without warning. you really don't get any training except for what your fellow cashiers tell you and you are expected to memorize the skus for most of the products. if you are the cashier at the lumber yard there are typically only two of you throughout the day so your lunch in the morning doesn't come until nearly 2 or so when the next lumber yard cashier comes in or is relatively early if you're the second shift.

Pros

hour lunches

Cons

high turn over rate, long hours, no training, terrible atmostphere

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4.0

Good place to work

Yard Labourer (Former Employee) – Amherst, NS – 18 June 2018

I Liked working there did not mind the work but would prefer not to be out in the weather all the time. Heavey lifting and wet and cold but good people to work with.

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3.0

Understaffed, but most employees were nice to work with.

Cashier/Floor Associate (Former Employee) – Gander, NL – 4 June 2018

A typical day consisted of checking in customers and organizing inventory. Most other employees were great to work with, but management was inconsistent and did not seem to understand how to manage the front staff appropriately. It was greatly understaffed most of the time, particularly evenings and weekends. I did learn about the importance of customer service, which was also the hardest part of the job because you can't make everyone happy.

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4.0

good experience

yard supervisor (Former Employee) – Grand Falls, NB – 27 May 2018

I loved working with people again outside but the management weren't the very best, we were overworked and shorthanded so it made us kinda hate the job and to add to it we was under paid.

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