Management and customers are great, but other employees are not. Toxic, gossip-filled place. Employees are not allowed to miss shifts due to illness (legitimate chance of being fired if you get sick). Layoffs very common due to the seasonal nature of the product. Hours completely unpredictable (might have 30 one week and none the next). Employees commonly sent home early or have shifts cancelled if the weather is sub-optimal for ice cream purchases. Little to no training provided. All around a complete mess due to poor communication of expectations.
Lots of free ice cream. But it still isn't worth it.
I really don't recommend working here unless you are desperate, and even then I hesitate. Really not suitable except maybe as a first job in high school (most employees, including supervisors, are in this age range -- a high school student who sticks around can easily become a supervisor here, which is a solid first work experience on a resume).
Free ice cream and milk on the job, and sometimes other dairy products that can't be sold to take home, as well as store discount -- save on groceries!
Toxic culture and no job security. High stress. Employees frequently get sick.