Kaseya Employee Reviews for Support Engineer

Ratings by category
3.1Work-Life Balance
3.3Pay & Benefits
3.0Culture
Found 3 reviews matching the search See all 23 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
The gold standard
Support Engineer II (Former Employee) –  Kirkland, WA11 September 2018
Form day 1 it was a fun job. I worked with inventive people. Was able to master several of the offered MSP modules and act as SME on 4 of them. Was trusted with tier 3 after hours disaster recovery team for MSP clients. Was able to work with development as a quasi SDET testing the CRM, BuDR, patch management. We were a family and to this day am in contact with several of the crew. We knew the the CFO and CIO personally. True open door policy.
Pros
Everything.
Cons
The buyout
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great coworkers, horrible executives
Customer Support Engineer (Former Employee) –  Miami, FL12 June 2017
Kaseya is a fun place to work if you don't mind absolutely no job security. It is a free for all and mistakes a minimally tolerated, which is ridiculous seeing how they throw you into the deep end as a tech. No respect for chain of command as customers can speak negatively of you as a tech to the executives without you being aware, and at the same time, the executives have probably never spoken to you. If you look at their job openings, they never go away as it is a revolving door with their positions. Most people get fired or quit. Wouldn't recommend working here unless you don't ever think you'll make a mistake
Pros
Free snacks, great coworkers
Cons
Dog eat dog environment placed by ceo. Absolutely no security of your job.
Was this review helpful?Yes 14NoReport

See more Kaseya reviews

You may want to try:

Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Kaseya. Our community is ready to answer.

Ask a Question

Overall rating

3.1
Based on 23 reviews
54
46
36
23
14

Ratings by category

3.1Work/Life Balance
3.3Salary/Benefits
2.4Job Security/Advancement
2.7Management
3.0Culture