Good corporate culture, however high turnover for retail management
Commercial Tire Technician (Former Employee) – Calgary, AB – 15 July 2018
I worked at Kal Tire doing service for 3.5 years. They have a good safety culture and are understanding if you need a day off and treat you like a human being most of the time. The benefits are good. The profit shares are nothing spectacular though, even if your store has good numbers, especially if you work at a store that has more than say-20 full-time employees, sorry, I mean team members.
The days are repetitive but it can be rewarding work and you can advance to different areas quite quickly if you are a hard worker.
The monthly, UNPAID, after-work meetings are pretty much pointless and could be condensed into a 15 min before work meeting. Service staff, do not need to worry about sales figures, they just need to be trained properly and motivated (through opportunities to advance/wage increases) to find work on customer vehicles.
Very high turnover in management, this was also because I was at a big store for most of my tenure, this store was used as a training pad, where newer managers would cut their teeth before striking it out on their own. But it did make things more difficult for us service team members, constantly having to deal with new trainees.
Good safety/management culture, opportunities to advance
High turnover in retail management, unpaid after work meetings