Kaizen Automotive Group
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Kaizen Automotive Group Employee Reviews

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Canada80 reviews
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3.0
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its ok to work here just dont get caught up with people who dont really want to see you, basiocally you are booking vehicles in for warranty, recalls,and just regular servicing of the vehicle.
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1.0
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If you value your self worth , Kaizen is not for you, they will use and abuse you, and when you ask for help from above, you will be laughed at and told to figure it out. A few cases of harressment towards female employees from male managers and the females had to leave there positions. Very stressful with lots of
pressure from above to force

unneeded sales on customers. Lack of training and support from
Pros
Popcorn machine
Cons
Life/work balance, no room to advance unless your family
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1.0
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Hands down the worst company my husband has worked for. They have done nothing during this pandemic to help employees. Most employees are working for free as they are commissioned. The company has done nothing to assist their staff financially, they just keep telling them they have to sell more and that they are not doing a good job. The managers are awful and fire people all the time without cause. This company DOES NOT CARE ABOUT THEIR EMPLOYEES, you are just a number, and under-appreciated. AVOID at all costs.
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2.0
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Customer service/booking manager has no clue, office policies seem to apply to only a few, example, requesting his employees to wear certain type of shoes, not to wear running shoes however an employee came to work in flip flops everyday. People push to come to work even when they are sick. Those that don't come in due to illness get in trouble with the manager. Supervisor shows favoritism to people of her own culture.
Just a bunch of people crammed in a dangerous office with no windows and only 1 exit. Stay away...
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3.0
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Exteremly knowledge staff, proficienty managed..questionable wages, commission and work environment space, (no windows, small space above garage area for 13 adults)
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5.0
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The best dealership I have ever worked at. The General Manager keeps that place running smoothly. Not a lot of turnover, which is rare in this industry
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1.0
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All about profits, they could care less about staff. Forcing employees to go on holidays or be laid off. Cutting benefits, all so they can show profits.
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2.0
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Auto sales is 100% commission and can be a very difficult job, especially mentally when you don't know what tomorrow brings for a pay cheque. I was warned by former co-workers to watch out on how much they pencil their numbers. There is no full disclosure on your pay for charge backs, no balancing of the books for accuracy from logs to know whats actually being earned. Pay cheques were constantly lower than what a log would show and its like pulling teeth to get a clear picture as to why it's much lower and why something is charged back. Any employee knows its tough to work somewhere when there is no trust with the company. It really shows that the upper management of the company and directors are the ones that get paid first...and it seems to be supplemented by lower end employees and the penciling that happens.
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1.0
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challenging to try to get a performance review. difficult to get a raise. but the bosses i had are no longer there so im sure management and workplace have improved.
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3.0
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As a female that was constantly used against me in my position. I received less opportunities for earning higher wages, and constantly fielded misogyny and misogynistic comments from coworkers and management. The owners (Romeril family) laughed it off
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1.0
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Husband has worked there for just over a year.
Most stressful job he has had.

Management do not praise or encourage staff, they talked down to their staff degrade and give the guilt trip for even simple things as being sick or Doctor appt.

The management don’t share in work load or praise or thank you.

If you give even a little they take a mile.

Their pay is bairly above minimum wage and their desire to help you move toward is absolutely non existent.
Pros
It is a job till you find something else
Cons
Everything
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1.0
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Micromanagement. They don't provide a lot of training so you have to learn on your own. Basically trial and error learning. Managers are quick to find blame, they don't tell you when certain process changes so you need to be diligent and look at whats happening around you to find out what the new process is.
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Official response from Kaizen Automotive Group
7 January 2020
Thank you for taking the time to share your experience. We are always looking for ways to improve and would like to get additional feedback from you. If you are open to discussing, please reach out to sreid@kaizenauto.com to discuss.

Sabrina Reid

Talent Acquisition
3.0
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Car sales is not a job for everyone. Every other salesmen on the floor is not your friend.
Hours are demanding, Monday to Saturday. 12 hours minimum each day.

Guaranteed contracts aren't explained.

Management does not provide proper training.

Worst of all, one must shoulder the AMVIC license fee testing.

It is not company supported.

Income can be inconsistent for poor performers.


However, if you can sell, the pay-off can be great.
Pros
High commissions and spiffs
Cons
Long hours, very poor management, inconsistent income
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3.0
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Overall a nice place to work. Upper management can be a bully. Local managers were great. Most staff friendly. Some stores are excellent, others need work. Bdc pays low but it's one of the best.
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1.0
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This is the WORST company I have ever worked for.
Management was clueless and only concerned about themselves and their $$.


Training is abismal at best, no time to get comfortable, everyday was Soul Crushing.


just STAY AWAY!
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Official response from Kaizen Automotive Group
2 December 2019
Thank you for your feedback. We are sorry to hear about your experience. WWe would like the opportunity to discuss the issues you encountered further while you were here. If you are open to discussing, please email sreid@kaizenauto.com

Sabrina Reid

Talent Aquisition
3.0
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This company had a lot of potential. Some good people in leadership positions and some not as strong. Depending on what team you are on can influence your overall experience with the company. Inconsistency and absence of long term strategy (that is apparent to management and below) affects how employee feel about the company and the level of engagement.
Overall, Kaizen is a fine place to work if you are good with an average day to day job. If you're looking for a company with a strong community and culture Kaizen has a way to go before reaching that.
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5.0
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This company looks to promote within and highly supports advancement. Employees are looked at as very important part of the success of our company. I plan on staying with Kaizen.
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5.0
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Kaizen is an amazing company that provides multiple opportunities for advancement and great emploee engagement activities. Haven worked her for over three years i have had the opportunity to advance to three different positions challenging me and advancing my career.
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4.0
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Great to work for a company who is so in tune with the community they are part of. Good bunch of people who are easy to talk to. The General Manager is deeply ingrained in the day to day operations and has an informed knowledge of the goings on of the business. The fact that we get an employee discount on parts is a nice perk.
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4.0
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Kaizen is all about family. They consider their people as family too. As long as you show initiative, communicate, and have a positive work ethic you will go far and be given many opportunities to shine and advance.
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5.0
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Have been in the car business for 10+ years working for auto groups and this has been by far the best group I have had the privilege of being a part of. The continuous training mentality is what any sales related job should be about. Kaizen is not just about selling vehicles, they are about training staff to be better. Not the place for anyone who doesn’t want to grow and settle for mediocrity.
Pros
Growth, good balance between life and work
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Overall rating
3.1
Based on 87 reviews
5
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Ratings by category
3.0
Work/Life Balance
2.9
Salary/Benefits
2.9
Job Security/Advancement
2.9
Management
3.0
Culture
Kaizen Automotive Group Reviews by Location