Colleagues / Staff are good, work is good, leadership USED to be great
Colleagues develop great relationships among themselves and provide good service to clients. People who work there (mostly front line) really enjoy what they do and are there for the right reasons. Leadership - upper Management is lacking. It used to be a place to thrive, be recognized and valued. The value the agency and upper Management has of good staff and front line Management is lacking. High turn over of great staff and Management in the last 3-5 years is a testament to this. The few remaining, long time staff see the difference and are often unhappy. It used to be a GREAT place to work.. now it's just ok and in some cases - not pleasant at all.